Skip to content

Sending Parcels with Aramex: A Step-by-Step Guide


In today’s fast-paced world, reliable and efficient parcel delivery is essential. Whether you’re sending a gift to a loved one, supplying goods to a customer, or managing your business logistics, having a trusted partner to handle your shipments is crucial. Aramex, a leading global logistics provider, has built a reputation for its high-quality service and expansive reach, making it a popular choice for individuals and businesses alike.

This comprehensive guide will walk you through every step of sending parcels with Aramex, from choosing the right service to tracking your shipment. We’ll cover everything you need to know to ensure a smooth and successful delivery experience.

Table of Contents

  • Choosing the Right Aramex Service
  • Preparing Your Parcel for Shipment
  • Booking Your Shipment
  • Tracking Your Shipment
  • Managing Your Shipments
  • Tips for Successful Shipping
  • FAQ
  • Conclusion

Choosing the Right Aramex Service

Aramex offers a range of shipping services to cater to diverse needs and budgets. Understanding the differences between these services is key to selecting the best option for your specific requirements.

  • Express: Aramex Express is their fastest service, designed for time-sensitive shipments. This option prioritizes speed and offers delivery within a short timeframe, making it ideal for urgent packages.
  • Economy: For shipments where speed is not paramount, Aramex Economy provides an affordable alternative. While delivery times are longer compared to Express, this option offers excellent value for money.
  • Domestic: Aramex Domestic is perfect for shipping within your country. This service offers cost-effective and efficient delivery options for local shipments.
  • International: Aramex International specializes in handling shipments across borders. Whether you’re sending a parcel to a friend overseas or managing international business transactions, Aramex International ensures your packages reach their destination safely and on time.

When choosing the right Aramex service, consider factors such as:

  • Destination of the package: The destination of your shipment will influence the available services and delivery timeframes.
  • Urgency of delivery: If you need your package delivered quickly, Express might be the best option.
  • Size and weight of the package: Aramex offers different service options for varying package sizes and weights.
  • Budget constraints: The cost of shipping can vary significantly between services. Compare options to find the most cost-effective solution that meets your needs.

Aramex’s user-friendly website and mobile app allow you to compare services and obtain instant quotes based on your package details and destination.

Preparing Your Parcel for Shipment

Proper packaging is essential to protect your shipment during transit and ensure it arrives in perfect condition. Aramex provides specific guidelines to ensure your package is adequately prepared for shipping. Here’s a step-by-step guide:

  • Choosing the Right Packaging: Select a box or envelope that is the right size for your package. Ensure the box is sturdy and in good condition.
  • Filling the Box: Fill any empty spaces inside the box with packing materials such as bubble wrap, packing peanuts, or shredded paper. This helps to cushion the package and prevent damage during transit.
  • Securely Closing the Box: Use strong tape to seal all sides of the box securely. Ensure the tape overlaps by at least two inches to provide a strong seal.

Booking Your Shipment

Once your package is prepared, you can book your shipment conveniently online through Aramex’s website or mobile app.

  • Create an Aramex Account: If you haven’t already, create a free account on Aramex’s website. This will allow you to save your details for faster bookings in the future.
  • Enter Package Details: Provide the necessary information about your package, including the recipient’s address, your return address, the service you’ve selected, and any special instructions.
  • Choose Your Booking Option: You can either schedule a pickup for your package or drop it off at a nearby Aramex center. Select the option that best suits your preference.
  • Confirm and Pay: Review the details of your shipment and confirm your booking. You can then pay securely using various methods like credit card or PayPal.

Tracking Your Shipment

Aramex provides real-time tracking updates for all your shipments, allowing you to monitor the status of your package from the moment it’s picked up until it reaches its destination.

  • Obtaining Your Tracking Number: Once your shipment is booked, you’ll receive a tracking number via email or SMS.
  • Using the Tracking Number: Access Aramex’s website or mobile app and enter your tracking number to view the status of your shipment. You’ll be able to see the location of your package and receive updates on its progress.
  • Delivery Notifications: Aramex can send you notifications when your package is picked up, delivered, or if there are any delays. You can customize these notification preferences to suit your needs.

Managing Your Shipments

Aramex’s online platform provides a convenient way to manage all your shipments in one place. You can access past shipments, save preferred addresses and shipping options, and easily contact Aramex’s customer support for any assistance.

  • Accessing Your Shipment History: Log in to your Aramex account to view all your past shipments. You can access detailed information, including tracking updates, delivery dates, and any relevant documents.
  • Saving Preferred Addresses and Shipping Options: Save frequently used addresses and shipping options in your account. This will streamline future booking processes and save you time.
  • Customer Support: Contact Aramex’s customer support for any questions or concerns regarding your shipments. You can reach out via phone, email, or live chat through their website.

Tips for Successful Shipping

Following a few extra tips can help ensure a smooth and successful shipping experience with Aramex.

Packing Tips:

  • Fragile Items: For delicate items, use extra padding like bubble wrap, packing peanuts, or foam inserts. Securely wrap fragile items individually before placing them in the box.
  • Electronics: Wrap electronics in anti-static bags and place them in a rigid box to protect them from shocks and vibration. Use extra cushioning to protect delicate parts.
  • Clothing: Fold clothing carefully to minimize wrinkles and pack them in a garment bag or box with tissue paper to prevent crushing.

Insurance Options:

  • Aramex offers various insurance options to provide added protection against loss or damage during transit. Consider insuring your shipment if it contains valuable items. The cost of insurance is typically a small percentage of the declared value of your package.

Customs Clearance:

  • For international shipments, be aware of customs regulations and requirements for the destination country.
  • Prepare the necessary customs documentation, such as invoices and packing lists, to ensure smooth clearance. Aramex can provide guidance on customs requirements for your specific destination.


What happens if my package is lost or damaged?

If your package is lost or damaged during transit, Aramex will investigate the matter and work to resolve the issue. If the package was insured, you may be eligible for compensation depending on the terms of the insurance policy.

What are the shipping costs for my specific destination?

You can obtain instant quotes for your specific package and destination using Aramex’s online tools. Enter your package details and choose the desired service to get a real-time estimate of shipping costs.

How long does it take to ship a package to your destination?

Delivery times can vary depending on the service you choose, the destination, and any potential customs delays. You can check estimated delivery times for your chosen service and destination on Aramex’s website or app.

Can I track my shipment in real-time?

Yes, you can track your shipment in real-time using Aramex’s website or mobile app. Enter your tracking number to view the current location and status of your package.

What are the contact details for Aramex customer support?

You can find Aramex’s contact details, including phone numbers, email addresses, and live chat options, on their website. They are available to assist you with any questions or concerns regarding your shipments.

Are there any restrictions on the size and weight of parcels I can ship?

Aramex has specific restrictions on the size and weight of parcels depending on the service you choose. Check the service guidelines on Aramex’s website for detailed information.

What payment methods are accepted?

Aramex accepts a variety of payment methods, including credit cards, debit cards, PayPal, and other online payment options. You can choose your preferred payment method during the booking process.

Can I schedule a pickup for my package?

Yes, you can schedule a pickup for your package through Aramex’s online booking system. Choose the “Pickup” option, and specify the preferred pickup date and time. Aramex’s courier will pick up your package from your specified location.


Sending parcels with Aramex is a convenient and reliable experience. By following the steps outlined in this guide, you can ensure your packages arrive safely and on time. With their comprehensive services, user-friendly platform, and excellent customer support, Aramex is an ideal choice for your shipping needs.

Visit Aramex’s website today to learn more about their services and book your next shipment.