Skip to content

How to Track Aramex Shipments: A Step-by-Step Guide

Introduction

Aramex is a leading global logistics provider, offering a wide range of shipping and delivery services worldwide. Whether you’re sending a package across the street or across the globe, keeping track of your shipment is crucial for peace of mind and efficient planning.

This comprehensive guide will walk you through every step of tracking your Aramex shipments, empowering you to stay informed about your package’s journey from start to finish.

Table of Contents

  1. Understanding Aramex Tracking Numbers
  2. Tracking Methods
    • Aramex Website
    • Aramex Mobile App
    • Email or SMS Notifications
    • Contacting Customer Support
  3. Additional Tips and Information
    • Understanding Tracking Status
    • Tracking Multiple Shipments
    • Printing Tracking Labels
  4. Frequently Asked Questions (FAQ)
  5. Conclusion

Understanding Aramex Tracking Numbers

An Aramex tracking number is a unique identifier assigned to each shipment, allowing you to monitor its progress throughout the delivery process. It’s typically a combination of letters and numbers, following a specific format.

For example, a typical Aramex tracking number might look like this: 1234567890AB.

This number acts as a key to access detailed information about your package, including its current location, estimated delivery date, and any updates regarding its status.

Tracking Methods

There are several convenient ways to track your Aramex shipments, each offering its own advantages:

A. Aramex Website

The Aramex website is the primary platform for tracking shipments. Here’s how to use it:

  1. Navigate to the Aramex Website: Open your web browser and go to the Aramex website (https://www.aramex.com/).
  2. Locate the Tracking Section: On the website’s homepage, look for the “Track & Trace” or “Track Shipment” option. It’s usually located in the navigation menu or the header section.
  3. Enter Your Tracking Number: Click on the “Track & Trace” option and enter your Aramex tracking number in the designated field.
  4. Retrieve Shipment Details: Once you’ve entered the tracking number, click the “Track” button. The website will display detailed information about your shipment, including its current status, location, estimated delivery date, and any additional updates.

Pro Tip: The Aramex website allows you to track multiple shipments simultaneously. Simply enter each tracking number separated by a space or comma in the designated field.

B. Aramex Mobile App

The Aramex mobile app is a user-friendly and convenient option for tracking your shipments on the go.

  1. Download the App: Download the Aramex app from the App Store (iOS) or Google Play Store (Android).
  2. Log In or Create an Account: If you already have an Aramex account, log in using your credentials. If not, create a new account for easy access to all features.
  3. Enter Your Tracking Number: Once you’re logged in, tap the “Track & Trace” or “Track Shipment” option and enter your tracking number.
  4. View Shipment Details: The app will display the shipment details, including its current location, status, estimated delivery date, and any updates.

C. Email or SMS Notifications

Stay informed about your shipment’s progress with email or SMS notifications.

  1. Sign Up for Notifications: On the Aramex website or mobile app, locate the “Notifications” or “Alerts” section.
  2. Provide Your Contact Information: Enter your email address or mobile number to receive notifications.
  3. Choose Your Preferences: Select the type of notifications you want to receive (e.g., shipment updates, delivery confirmation, delay alerts).

Aramex will automatically send you updates about your shipment via your chosen method.

D. Contacting Customer Support

If you encounter any issues with tracking your shipment or need assistance, Aramex provides dedicated customer support channels:

  1. Live Chat: If available, you can also use the live chat feature on the Aramex website for immediate assistance.

By contacting customer support, you can address any specific concerns or inquiries regarding your shipment.

Additional Tips and Information

Here are some additional tips and information to help you effectively track your Aramex shipments:

A. Understanding Tracking Status

Aramex uses standardized shipment status updates, providing clear insights into your package’s journey. Some common status updates include:

  • “In Transit”: Your shipment is currently moving towards its destination.
  • “Out for Delivery”: Your package is currently being delivered to the recipient’s address.
  • “Delivered”: Your shipment has been successfully delivered to the recipient.

If you encounter a status update indicating a delay, you can contact Aramex customer support to inquire about the reason and expected delivery date.

B. Tracking Multiple Shipments

Tracking multiple shipments with Aramex is a breeze. You can easily track multiple shipments simultaneously using either the website or mobile app:

  • Website: Enter each tracking number, separated by spaces or commas, in the designated field on the Aramex website.
  • Mobile App: Use the “Track Multiple Shipments” feature within the Aramex app, allowing you to input and monitor several tracking numbers at once.

C. Printing Tracking Labels

In certain cases, you might need to print tracking labels for future shipments. If this applies, the Aramex website provides an easy-to-use label printing service.

  1. Log In to Your Aramex Account: Access your Aramex account through the website.
  2. Navigate to the “Label Printing” Section: Locate the “Label Printing” or “Shipping Labels” section.
  3. Enter Shipment Information: Provide the necessary details for your shipment, including the destination address, package weight, and any additional instructions.
  4. Generate and Print Label: Aramex will generate a tracking label with your shipment information. Print the label and attach it securely to your package.

Frequently Asked Questions (FAQ)

Q: What do I do if my tracking number isn’t working?

  • If your tracking number isn’t working, double-check the accuracy of the number you’ve entered. If you’re sure the number is correct, contact Aramex customer support for assistance.

Q: How can I update my contact information for my shipments?

  • You can update your contact information by logging into your Aramex account. Go to the “My Profile” or “Account Settings” section and make the necessary changes.

Q: What if my shipment is delayed?

  • If your shipment is delayed, check the tracking status for updates on the estimated delivery date. You can also contact Aramex customer support to inquire about the reason for the delay and potential solutions.

Q: How can I receive notifications about my shipments?

  • To receive notifications, sign up for email or SMS alerts on the Aramex website or mobile app. Provide your contact information and select your preferred notification types.

Q: What are the delivery hours for Aramex?

  • Delivery hours for Aramex may vary depending on the location and specific service you’ve chosen. You can find more information on Aramex’s website or by contacting customer support.

Conclusion

Tracking your Aramex shipments is essential for staying organized and informed. With the methods outlined in this guide, you can easily monitor the progress of your packages, ensuring a smooth and efficient delivery process.

From using the Aramex website and mobile app to receiving email or SMS notifications, you have multiple options to stay connected with your shipment’s journey.

If you have any further questions or need additional assistance, don’t hesitate to contact Aramex customer support.

Remember, a little knowledge goes a long way when it comes to tracking your shipments. Now, sit back, relax, and let Aramex handle the delivery while you stay informed every step of the way.

Tags: