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Deutsche Post International Tracking: How to Track Your Shipments

When you’re sending a package internationally, it’s crucial to have a reliable and efficient way to track its journey. Deutsche Post, a leading postal service provider, offers a comprehensive international tracking system that allows you to monitor your shipments every step of the way. This blog post will guide you through the process of tracking your Deutsche Post international shipments, ensuring peace of mind and allowing you to stay informed about your package’s whereabouts.

Table of Contents

Step 1: Finding Your Tracking Number

Your tracking number is a unique code assigned to your shipment, acting as its digital fingerprint. It enables you to monitor its progress from the moment it leaves your hands to its arrival at its destination.

You can usually find your Deutsche Post international tracking number in the following places:

  • Shipping Confirmation Email: After you ship your package, you’ll receive a confirmation email from Deutsche Post. This email will contain your tracking number, usually highlighted or in a separate section dedicated to tracking information.
  • Online Order Details Page: If you purchased the item online and shipped it through Deutsche Post, your tracking number will likely be available on the order details page on the retailer’s website.
  • Sales Receipt from the Post Office: If you shipped the package directly from a Deutsche Post branch, the sales receipt will include your tracking number.

Step 2: Accessing the Deutsche Post Tracking Page

Once you have your tracking number, you can access the Deutsche Post international tracking page. To do this, simply visit the Deutsche Post website and navigate to the “Track & Trace” section. You can easily find this section by looking for a link or button labeled “Track Your Shipment,” “Track & Trace,” or something similar.

Step 3: Entering Your Tracking Number

On the Deutsche Post tracking page, locate the tracking number input field. This is where you’ll enter the unique code associated with your shipment. The input field is usually prominently displayed on the page, making it easy to find.

When entering your tracking number, ensure you’re typing it correctly, including any hyphens or spaces if required. The tracking page might have specific format instructions – follow them closely to avoid any errors. For instance, some tracking numbers might require you to enter hyphens after a certain number of characters, while others might not require any specific formatting.

Step 4: Understanding the Tracking Information

After entering your tracking number, you’ll be presented with a detailed overview of your shipment’s progress. This information is presented through a series of tracking statuses, each representing a specific stage of your package’s journey. Understanding these statuses is key to knowing where your package is and when to expect its delivery.

Here’s a breakdown of some common Deutsche Post international tracking statuses and their meanings:

  • Item dispatched: This status indicates that your shipment has been processed and has left the origin country. Essentially, it means Deutsche Post has accepted your package and it’s now on its way to the destination country.
  • In transit: Your package is currently on its way to the destination country. It might be traveling by air or ground, depending on the shipping method. This status is a general update, indicating your package is moving through the international shipping network.
  • Arrived at delivery facility: The shipment has reached the final delivery facility in the destination country. This is a positive sign, indicating your package is close to being delivered.
  • Out for delivery: The package is with the delivery driver and will be delivered to the recipient soon. This status means your package is scheduled for delivery that day.
  • Delivered: Your shipment has been successfully delivered to the recipient. This is the final status update, confirming the successful delivery of your package.

Step 5: Additional Tracking Options

For added convenience, Deutsche Post offers a mobile app that lets you track your shipments on the go. You can download the Deutsche Post app on both iOS and Android devices. The app provides real-time tracking updates and notifications, ensuring you’re always in the loop, no matter where you are.

In addition to Deutsche Post’s native tracking options, several third-party tracking services, such as Parcel Monitor and 17TRACK, are compatible with Deutsche Post tracking numbers. These services often aggregate information from multiple carriers, making it easier to track packages from various sources in one place.

Troubleshooting Common Tracking Issues

While Deutsche Post’s international tracking system is generally reliable, you might encounter a few common issues:

  • “Tracking number not found”: This error message usually means the tracking number you entered is incorrect or hasn’t been updated in the system yet. Double-check your tracking number for any typos and try again later. If the issue persists, it’s best to contact the sender or the online retailer to confirm the tracking number.
  • Delayed updates: International shipments can take longer than domestic ones. If your tracking information hasn’t updated in a while, don’t panic. Several factors can contribute to delays, such as customs processing, weather conditions, or unexpected events. However, if the delay seems excessive, consider contacting Deutsche Post customer support for assistance.

How to contact Deutsche Post customer support:
You can reach Deutsche Post customer support through their website or phone number, which can be found on their official website. They have dedicated customer service representatives available to assist with any tracking inquiries or issues you might have.

FAQ Section

Q: My tracking information hasn’t updated in a while, what should I do?

A: It’s normal for international shipments to experience some tracking delays. Refer to the “Troubleshooting Common Tracking Issues” section for information on potential causes and when to contact customer support.

Q: Can I track my Deutsche Post shipment without a tracking number?

A: Unfortunately, tracking your Deutsche Post shipment is impossible without a tracking number. The tracking number is the key that unlocks all the information about your shipment’s journey. Check the locations mentioned in “Step 1: Finding Your Tracking Number” to locate your tracking number.

Q: I received an error message when I entered my tracking number. What does it mean?

A: Error messages while tracking usually indicate a typo in the tracking number or a system delay. Double-check your tracking number for any mistakes and ensure you’re entering it in the correct format. If the problem continues, the tracking system might be experiencing a temporary glitch. Consult the “Troubleshooting Common Tracking Issues” section for a detailed explanation and solutions.


Tracking your Deutsche Post international shipments is a straightforward process, offering transparency and peace of mind. By following these simple steps, you can stay informed about your package’s journey, manage expectations, and ensure a smoother international shipping experience.