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The Frustration of Missing DPD Tracking Numbers: What Can You Do?

You’ve eagerly awaited your package, only to realize you don’t have a DPD tracking number. The lack of this crucial piece of information can leave you feeling anxious and unsure about the status of your shipment. We understand the frustration, and that’s why we’re here to equip you with the knowledge to track your DPD package, even without that elusive tracking number.

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Understanding DPD Tracking Numbers

DPD tracking numbers are unique identifiers assigned to each package, allowing DPD to monitor its location and delivery status. These numbers are essential for tracking your shipment’s journey from the sender to your doorstep. The format of a DPD tracking number may vary slightly depending on the country of origin, but it typically includes a combination of letters and numbers.

Methods to Track DPD Packages Without a Tracking Number

While having a tracking number is ideal, it’s not always readily available. Here are a few methods you can try to track your DPD package without one:

Contacting the Sender

The most direct way to track your package is by contacting the sender. They have access to the most up-to-date information about your shipment, including the tracking number. Here’s how to do it:

  • Reach out through their preferred communication channels. This might include phone, email, or messaging through their website.
  • Provide specific details about your order. Include your name, order number, and date of purchase to help them identify your shipment quickly.

Checking Your DPD Account

If you have a DPD account, you might be able to access your shipment information directly. This is especially helpful if you’ve previously used DPD for deliveries.

  • Log in to your DPD account using your credentials.
  • Navigate to your shipment history or orders section. Here, you’ll likely find details about your package, including the tracking number if available.

Using Order Confirmation Emails

Many online retailers automatically send order confirmation emails that include your tracking number. Check your inbox for a recent email from the sender.

  • Look for an email labeled as “Order Confirmation,” “Shipping Confirmation,” or “Tracking Information.”
  • Double-check your spam or junk folder if you can’t find the email in your inbox.

Using Third-Party Tracking Services

While not always successful, some third-party tracking services might be able to track DPD shipments using limited information. These services might rely on the sender’s name, address, or order number to provide estimated delivery times.

  • Remember to use reputable and trusted tracking services.
  • Be aware that the information provided by these services might not always be accurate.

Contacting DPD Customer Service

If all else fails, contacting DPD customer service is your next best bet. They may be able to assist you in tracking your shipment, even without a tracking number.

  • Visit the DPD website for contact information.
  • You can typically reach them by phone, email, or online chat.
  • Be prepared to provide as much information as possible about your shipment. This includes the sender’s name and address, recipient details, date of order, and any other relevant information.


While we’ve explored various methods to track your DPD package without a tracking number, you might have some additional questions. Let’s address some common ones:

What if I have a tracking number but it doesn’t work?

A non-functional tracking number can be frustrating, but there are a few possible explanations:

  • Typo: Double-check that you’ve entered the tracking number correctly, as even a single misplaced character can render it invalid.
  • Server Issues: DPD’s tracking system might be experiencing temporary glitches or outages. Try again later or contact DPD customer service for assistance.
  • Incorrect Tracking Number: It’s possible you’ve been given an incorrect tracking number. Contact the sender to verify the correct one.

Is it possible to track DPD shipments internationally?

Yes, DPD offers international delivery services. Tracking international shipments might differ slightly from domestic tracking, but you can generally follow the same methods outlined in this post.

  • Check with the sender for specific tracking details.
  • Utilize DPD’s international tracking system, if available, using the provided tracking number.

How long does it usually take for DPD to deliver a package?

DPD delivery times can vary depending on several factors, including the distance, destination, and time of year.

  • Check with the sender for estimated delivery times.
  • Consider potential delays due to holidays or unforeseen circumstances.

How do I file a claim if my DPD package is lost or damaged?

If your DPD package is lost or damaged, you’ll need to file a claim with DPD. This typically involves providing details about the shipment, including the tracking number, order information, and any supporting documentation, such as photos of the damage.

  • Visit the official DPD website for detailed instructions on filing a claim.
  • Follow their guidelines carefully and provide all the necessary information.


Tracking a DPD package without a tracking number can be challenging, but it’s not impossible. By utilizing the methods outlined in this post, you can increase your chances of obtaining shipment information and keeping tabs on your package’s journey. Remember to contact the sender or DPD customer service if you need further assistance. Armed with the right knowledge, you can alleviate the anxiety of missing tracking numbers and stay informed about your DPD delivery.