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GLS Ireland Tracking: Step-by-Step Guide and FAQ


Waiting for a package? Frustrated by the lack of tracking updates? You’re not alone. In the fast-paced world of online shopping, knowing where your package is at every step of the journey is crucial. This is where GLS Ireland comes in, a leading logistics provider playing a vital role in the Irish market. This comprehensive guide will walk you through the process of tracking your GLS Ireland packages, providing a step-by-step breakdown and a dedicated FAQ section to answer your most common questions.

Table of Contents

  1. Step-by-Step Tracking Guide
    • Obtaining Your Tracking Number
    • Accessing the GLS Ireland Website
    • Entering Your Tracking Number
    • Viewing Your Tracking Information
    • Additional Features
  2. Troubleshooting and Common Problems
    • Invalid Tracking Number
    • Tracking Information Not Updating
    • Missing or Damaged Package
  3. FAQ Section
    • Delivery Times
    • Tracking Without a Tracking Number
    • Package Sizes and Weight Limits
    • Changing Delivery Address After Shipping
    • Contacting GLS Ireland Customer Service
  4. Conclusion

Step-by-Step Tracking Guide

Obtaining Your Tracking Number

Before you can track your package, you need to obtain your tracking number. This unique identifier is crucial for accessing your package’s location and delivery information. Here’s how to obtain your tracking number:

  • Email Confirmation: Most online retailers send an email confirmation after you place an order, which typically includes your tracking number. Look for it in the email body or in a separate attachment.
  • Invoice: If you purchased goods directly from GLS Ireland or a retailer who uses their services, your invoice will contain your tracking number.
  • Order Confirmation Page: Many online stores display your tracking number directly on the order confirmation page after you complete your purchase.

GLS Ireland tracking numbers generally follow a specific format, consisting of letters and numbers. Be sure to double-check your tracking number for any typos before proceeding with tracking.

Accessing the GLS Ireland Website

Now that you have your tracking number, you can head over to the GLS Ireland website to start tracking your package. Here’s how:

  1. Navigate to the Official Website: Open your web browser and go to the official GLS Ireland tracking page. The URL is usually prominently displayed on their website or in the email confirmation you received.
  2. Locate the Tracking Field: On the website, you’ll find a designated field where you can enter your tracking number. This field is typically labeled “Tracking Number,” “Tracking ID,” or “Shipment Number.”

Entering Your Tracking Number

  1. Input Your Tracking Number: Carefully enter your tracking number into the designated field. Ensure that you have copied it correctly, avoiding any typos.
  2. Click “Track”: Once you have entered your tracking number, click the “Track” button or similar prompt to initiate the tracking process.

Viewing Your Tracking Information

After clicking “Track,” you will be presented with your tracking information. Here’s what you can expect to see:

  • Package Status: This displays the current status of your package, such as “In Transit,” “Delivered,” “Out for Delivery,” or “Pending.”
  • Package Location: You’ll see the current location of your package, providing information on where it is within the GLS Ireland network.
  • Estimated Delivery Date: The estimated date and time when you can expect your package to be delivered.
  • Additional Details: Depending on the level of detail provided, you may also see information like the weight of your package, the size, and any special handling requirements.

Interpreting Status Updates: Pay close attention to the package status updates, as they provide valuable insights into your package’s journey. For example, “In Transit” means that your package is being transported to its final destination, while “Delivered” means that the package has been delivered to your specified address.

Additional Features

The GLS Ireland website might offer additional features to enhance your tracking experience, such as:

  • Tracking Multiple Packages: Some tracking websites allow you to track multiple packages simultaneously by entering multiple tracking numbers.
  • Saving Tracking Numbers: You might have the option to save your frequently used tracking numbers for quicker access in the future.

Troubleshooting and Common Problems

While tracking your package is usually a straightforward process, you might encounter some issues along the way. Here’s how to troubleshoot common problems:

Invalid Tracking Number

If you get an error message stating that the tracking number is invalid, double-check the number you entered for any typos. Ensure that you have copied the correct number from your email confirmation, invoice, or order confirmation page. If you’re still unable to track your package, contact GLS Ireland customer service for assistance.

Tracking Information Not Updating

If your tracking information is not updating, there might be a few reasons:

  • Package Still in Transit: It’s possible that your package is still in transit and hasn’t reached a point where its location can be updated on the tracking system.
  • Weekend/Holiday Delays: Tracking information may be delayed during weekends or holidays as GLS Ireland’s operations may be reduced.
  • Technical Issues: Rarely, there might be technical issues with the GLS Ireland tracking system. Check back later to see if the tracking information has updated.

If you experience prolonged delays in tracking updates, contact GLS Ireland customer service to inquire about your package’s status.

Missing or Damaged Package

If you suspect your package has been lost or damaged, you’ll need to report it to GLS Ireland customer service immediately. To ensure a smooth reporting process, have the following information readily available:

  • Tracking Number: This is essential for identifying your package.
  • Order Information: Including the date and time of purchase, the name of the retailer, and the order number.

GLS Ireland will investigate the matter and guide you through the appropriate steps based on the situation.

FAQ Section

Delivery Times

GLS Ireland delivery times vary depending on the location of your package and its final destination. For deliveries within Ireland, standard delivery times typically range from 1 to 2 business days, but this can vary based on factors like the size and weight of the package. For deliveries outside of Ireland, delivery times will be longer and will be dependent on the specific destination country.

Tracking Without a Tracking Number

Typically, you need a tracking number to track your package. Without it, GLS Ireland’s system will not be able to identify and display your package’s location and status. In some rare cases, you might be able to track your package using a reference number provided by the retailer, but this is not always possible.

Package Sizes and Weight Limits

GLS Ireland offers a range of package size and weight limits to accommodate different types of shipments. You can find specific details about package size and weight restrictions on the GLS Ireland website. However, in general, there are limits on both the length and the weight of parcels.

Changing Delivery Address After Shipping

Changing the delivery address after a package has been shipped can be challenging and is not always possible. The feasibility of changing the delivery address will depend on the current location of your package. If your package has already been processed and is in transit, you’ll need to contact GLS Ireland customer service to inquire about the possibility of changing the address.

Contacting GLS Ireland Customer Service

If you have any questions or concerns about your GLS Ireland package, you can reach out to their customer service team through the following channels:

  • Phone: Find the GLS Ireland customer service phone number on their website.
  • Email: Locate the GLS Ireland customer service email address on their website.
  • Live Chat: Some GLS Ireland websites may offer a live chat option for real-time assistance.


Tracking your GLS Ireland packages is a straightforward process with a clear, user-friendly interface. By following these step-by-step instructions and referring to the FAQ section for common questions, you can stay informed about your package’s whereabouts throughout its journey.

If you have any experiences or tips related to GLS Ireland tracking, feel free to share them in the comments section below! We’re always looking for ways to improve our resources and provide valuable information to our readers.

To stay up-to-date with the latest news, tips, and guides, subscribe to our blog for regular updates on all things related to shipping and logistics. And don’t forget to visit the GLS Ireland website for more information on their services, delivery options, and customer support.