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GLS Pick-Up Points: A Convenient Alternative for Receiving Your Parcels


Tired of missed deliveries and long wait times for your parcels? Frustrated with having to rearrange your schedule to be home for a delivery? You’re not alone. Many of us face the inconvenience of trying to receive packages while balancing work, errands, and personal commitments. Fortunately, there’s a convenient solution: GLS Pick-Up Points. These alternative delivery locations provide a flexible and secure way to pick up your parcels at your convenience, saving you time and hassle. In this detailed guide, we’ll explore what GLS Pick-Up Points are, how to use them, and answer frequently asked questions. By the end, you’ll have all the information you need to make the most of this convenient delivery option.

Table of Contents

  1. What are GLS Pick-Up Points?
  2. How to Use GLS Pick-Up Points
    • Step 1: Choosing a Pick-Up Point
    • Step 2: Selecting a Pick-Up Point During Ordering
    • Step 3: Receiving your parcel
  3. Frequently Asked Questions
  4. Conclusion

What are GLS Pick-Up Points?

GLS Pick-Up Points are designated locations where you can collect your parcels instead of having them delivered directly to your home. They offer a convenient alternative to traditional doorstep delivery, eliminating the need to be present at a specific time or worry about missed deliveries. Think of them as your personal parcel hub, where you can pick up your packages when it suits you.

GLS Pick-Up Points are strategically placed in locations convenient for you, such as:

  • Shops: Local businesses like convenience stores, grocery stores, and pharmacies often serve as Pick-Up Points.
  • Lockers: Secure lockers are located in various locations, offering a convenient and private option for collecting your parcels.

The benefits of using GLS Pick-Up Points are numerous:

  • Flexibility: Receive your parcels whenever it’s convenient for you, avoiding missed deliveries and unnecessary reschedulings.
  • Convenience: Choose a Pick-Up Point close to your home, work, or frequent destinations, saving you time and effort on your parcel retrieval.
  • Security: Your parcels are stored securely at the Pick-Up Point until you collect them, providing peace of mind and ensuring their safety.

How to Use GLS Pick-Up Points

Using GLS Pick-Up Points is a straightforward process. Follow these simple steps to take advantage of this convenient delivery option:

Step 1: Choosing a Pick-Up Point

  • Find the closest point: Accessing the GLS website or their mobile app is the easiest way to locate a Pick-Up Point near you. Simply enter your address, and the app will display a list of nearby points, complete with their locations and opening hours.
  • Consider factors: When choosing a Pick-Up Point, consider its proximity to your home or work, parking availability, and opening hours to ensure it aligns with your schedule.

Step 2: Selecting a Pick-Up Point During Ordering

  • Specify your preferred point: During the online checkout process, you’ll have the option to select a Pick-Up Point. Enter your preferred location or use the map feature to pinpoint your chosen point.
  • Confirming the choice: Double-check the details of the selected Pick-Up Point before confirming your order to avoid any errors.

Step 3: Receiving your parcel

  • Notification: Once your parcel arrives at the Pick-Up Point, you’ll receive a notification via email or SMS. The notification will include the Pick-Up Point’s details, the parcel’s tracking number, and instructions for collection.
  • Identification: When you arrive at the Pick-Up Point, you’ll need to provide the order confirmation number and a valid form of identification for verification.
  • Collecting your parcel: Depending on the type of Pick-Up Point, you may need to collect your parcel from the counter or from a secure locker.

Frequently Asked Questions

Q1: How long can I keep my parcel at the Pick-Up Point?

You typically have a set period of time, often several days, to collect your parcel from the Pick-Up Point. The exact time frame may vary depending on the specific Pick-Up Point location.

Q2: What if I miss the notification about my parcel being ready?

Don’t worry! You can track the status of your parcel using the GLS tracking tool on their website or mobile app. You can also contact GLS customer service for assistance.

Q3: Can I change my chosen Pick-Up Point after placing the order?

In most cases, you can change your chosen Pick-Up Point after placing the order, but this may be subject to limitations depending on the time frame and the specific Pick-Up Point. Contact GLS customer service to inquire about the possibility of changing your pick-up location.

Q4: Are there any fees associated with using Pick-Up Points?

GLS typically doesn’t charge additional fees for using Pick-Up Points. However, it’s best to check with GLS directly to confirm their current fee structure for Pick-Up Point services.

Q5: What happens if I need to return a parcel?

You can often return parcels to GLS Pick-Up Points, depending on the specific retailer’s return policy. Check the return instructions provided by the retailer for details on returning parcels to GLS Pick-Up Points.


GLS Pick-Up Points offer a convenient and secure way to receive your parcels, giving you the flexibility to pick them up at your leisure. By following the simple steps outlined in this guide, you can make the most of this valuable service.

For further information on GLS Pick-Up Points, including a comprehensive list of locations, opening hours, and frequently asked questions, visit the GLS website or download their mobile app. Embrace the convenience and flexibility of GLS Pick-Up Points for your next parcel delivery.