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GLS and Shopify: Is it the Right Shipping Solution for Your Store?


Picture this: you’re a budding online store owner, excited to share your products with the world. But a nagging question keeps you up at night – how do you ship your products efficiently and affordably? Choosing the right shipping solution is crucial for your online success, and navigating the world of shipping carriers can feel overwhelming.

Enter GLS, a leading European shipping company with a reputation for reliable deliveries and competitive pricing. But is it the right fit for your Shopify store? This comprehensive guide will explore the ins and outs of GLS, helping you determine if it’s the key to unlocking your shipping goals.

Table of Contents

Understanding GLS and Its Services

GLS is a major European parcel delivery company, established in 1999 with a network spanning over 40 countries across the continent. It’s known for its focus on providing cost-effective and reliable shipping services, catering to both businesses and individuals.

Here’s a breakdown of the core services GLS offers:

  • Parcel Delivery: This is their bread and butter, offering standard delivery options for a wide range of goods.
  • Express Delivery: For those needing faster shipping times, GLS provides expedited delivery services with guaranteed delivery dates.
  • Return Services: GLS offers flexible return options for customers, including pre-paid labels and convenient drop-off points.

GLS’s strength lies in its efficient network and commitment to customer service. They pride themselves on offering transparent tracking and dedicated support, ensuring both you and your customers have peace of mind throughout the shipping journey.

Benefits of Using GLS for Your Shopify Store

Integrating GLS with your Shopify store can unlock a range of benefits that streamline your shipping process and boost customer satisfaction. Here’s a closer look:

  • Reduced Shipping Costs: GLS is known for its competitive pricing, especially for international shipments. This can be a major advantage for businesses looking to cut shipping costs and improve their profit margins.
  • Improved Customer Experience: Reliable delivery and seamless tracking are essential for happy customers. GLS’s commitment to efficient delivery and transparent tracking empowers you to keep your customers informed every step of the way.
  • Streamlined Order Fulfillment: The GLS-Shopify integration automates much of the shipping process, saving you time and effort. You can easily generate shipping labels, track shipments, and manage returns directly from your Shopify dashboard.
  • Increased Efficiency: GLS’s robust network and established delivery processes contribute to faster delivery times. This is crucial for maintaining customer satisfaction and meeting their expectations.

Potential Drawbacks of GLS

While GLS offers many benefits, it’s important to be aware of potential drawbacks that might influence your decision.

  • Limited Coverage: GLS’s geographical reach is primarily focused on Europe. If you ship to other continents, you might need to explore alternative carriers for those destinations.
  • Potential for Delays: While GLS strives for efficient delivery, there might be occasional delays, particularly during peak seasons or in specific regions.
  • Limited Customization Options: GLS might impose limitations on packaging, size, or weight for certain services. It’s important to review their guidelines carefully before using their services.

Alternatives to GLS

It’s always beneficial to compare GLS with other shipping carriers to find the best fit for your specific needs.

  • Other Popular Carriers: Major carriers like DHL, FedEx, and UPS offer comprehensive global shipping services with varying strengths and weaknesses. Consider comparing their pricing, delivery times, and service features against GLS.
  • Local Carriers: For businesses shipping primarily within a specific region, using local carriers can be cost-effective and offer specialized services. Research carriers in your area and evaluate their offerings.
  • Shopify Shipping: Shopify Shipping is a built-in tool that simplifies the shipping process by offering discounted rates with USPS and Canada Post. This might be a suitable option for businesses with a smaller shipping volume or those focusing on domestic shipments.

Deciding if GLS is Right for Your Store

Now that you’ve gained a better understanding of GLS’s offerings and potential challenges, it’s time to determine if it’s the right shipping solution for your Shopify store.

Consider these key factors when making your decision:

  • Geographical Focus: GLS shines when shipping within Europe. If you’re primarily targeting customers in European countries, GLS’s strong network and competitive pricing make it a compelling choice.
  • Shipping Volume: GLS is well-suited for businesses with moderate to high shipping volumes. Their robust network and efficient processes can handle frequent shipments without compromising on speed or reliability.
  • Budget: If cost-effectiveness is a priority, GLS offers competitive rates that can help you save money on shipping expenses, especially for international shipments.
  • Customer Expectations: GLS’s emphasis on customer service and reliable delivery aligns well with businesses prioritizing a positive customer experience.

To help you make a clear decision, use this checklist:

GLS Might Be a Good Fit for You If:

  • You primarily ship within Europe.
  • You have moderate to high shipping volume.
  • You’re looking for cost-effective shipping solutions.
  • You prioritize customer satisfaction and reliable delivery.

GLS Might Not Be the Best Fit If:

  • You primarily ship to destinations outside Europe.
  • You need highly customized shipping options.
  • You have a very low shipping volume.
  • You require ultra-fast shipping times for all orders.


Here are answers to some frequently asked questions about GLS and its integration with Shopify:

  • How do I set up GLS with Shopify? Setting up GLS with Shopify is a straightforward process. You can access the GLS app directly from the Shopify App Store. Once installed, follow the on-screen instructions to connect your GLS account to your Shopify store and configure your shipping settings.
  • What is GLS’s delivery timeframe? Delivery times vary depending on the destination and the specific service chosen. For standard parcel delivery, GLS typically provides delivery within 1-3 business days within Europe. Express delivery services offer faster delivery options with guaranteed delivery dates.
  • What are GLS’s shipping rates? GLS’s shipping rates are calculated based on factors like weight, destination, and service type. You can use the GLS shipping calculator on their website or within the Shopify app to estimate shipping costs for specific orders.
  • How can I track my GLS shipments? You can track your GLS shipments using the tracking number provided on your shipping label. You can access the tracking information on the GLS website or through the Shopify order details page.
  • Does GLS offer insurance? GLS offers insurance options for shipments with varying coverage levels. You can choose the insurance option that best suits your needs during the checkout process or through the GLS app.
  • Is GLS available in in your country? GLS has a comprehensive network spanning over 40 countries in Europe. Check their website or the Shopify app for a full list of countries covered.
  • What happens if my GLS shipment is delayed? While GLS strives for on-time delivery, occasional delays can occur due to unforeseen circumstances. If you experience a delay, you can contact GLS customer support for assistance and updates on your shipment status.


Choosing the right shipping solution is a critical step in building a successful online store. GLS offers a compelling combination of affordable rates, reliable delivery, and seamless integration with Shopify. It’s an excellent option for European-focused businesses seeking a cost-effective and efficient way to deliver their products to customers.

By carefully considering GLS’s strengths, weaknesses, and alternatives, you can make an informed decision that optimizes your shipping strategy for long-term success. Don’t hesitate to explore GLS further by visiting their website or reaching out to their customer support team. Remember, finding the perfect shipping solution is an essential piece of the puzzle in building a thriving online business.