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Shipping with La Poste: A Complete Guide to International Services


Navigating the world of international shipping can be a daunting task. With so many carriers and services available, choosing the right option for your needs can feel overwhelming. But what if we told you there’s a reliable and trusted postal service provider with an extensive international reach?

Enter La Poste, the leading postal service in France, renowned for its efficiency and commitment to delivering your packages safely and securely to destinations worldwide. This comprehensive guide will provide you with a detailed overview of La Poste’s international shipping services, helping you make informed decisions and ship your packages with confidence.

Table of Contents

  1. Understanding La Poste’s International Shipping Options
  2. Step-by-Step Guide to Shipping with La Poste
  3. La Poste’s Additional Services for International Shipping
  4. FAQs
  5. Conclusion

Understanding La Poste’s International Shipping Options

La Poste offers a range of international shipping services tailored to different needs and budgets. Here’s a breakdown of their most popular options:

Colissimo International

Colissimo International is La Poste’s standard international shipping service. Known for its reliability and tracking capabilities, Colissimo provides a balance between affordability and speed.

Key Features:

  • Delivery Speed: Typically, packages arrive within 5-10 working days, depending on the destination.
  • Maximum Weight and Dimensions: Colissimo can handle parcels up to 20kg and 100cm in length.
  • Insurance Options: La Poste offers insurance options to cover your shipments against loss or damage.
  • Tracking: You can track your package’s journey in real-time through La Poste’s online platform or mobile app.

Suitable for:

Colissimo is a great option for shipping documents, gifts, and small parcels to a variety of destinations.

Chronopost International

For faster and more urgent shipments, Chronopost International offers an express delivery service. This option guarantees quicker delivery times, making it ideal for time-sensitive packages.

Key Features:

  • Express Delivery: Chronopost promises delivery within 1-2 working days for most destinations.
  • Cost: While faster than Colissimo, Chronopost comes with a higher price tag.
  • Weight Restrictions: Chronopost has a lower weight limit compared to Colissimo, with a maximum of 30kg.
  • Suitability: Chronopost is perfect for urgent shipments, valuable goods, and packages requiring expedited delivery.

International Registered Mail

International Registered Mail provides a cost-effective option for sending documents and lightweight items. While not as fast as other services, it offers tracking capabilities, ensuring your shipment’s safe arrival.

Key Features:

  • Cost-effectiveness: Registered Mail is a more affordable option compared to Colissimo or Chronopost.
  • Tracking: You can track your shipment’s progress through the La Poste website or mobile app.
  • Suitability: Registered Mail is suitable for documents, small, lightweight items, and packages where speed is not a critical factor.

International Letter Mail

For sending letters and postcards, La Poste’s International Letter Mail service offers an affordable solution. However, it lacks tracking capabilities and typically has a slower delivery time compared to other options.

Key Features:

  • Affordability: Letter Mail offers the most economical option for sending letters and postcards.
  • Limitations: Letter Mail has restrictions on size and weight, with a maximum weight of 2kg.
  • Suitability: Suitable for sending letters, postcards, and lightweight documents where tracking is not a priority.

Step-by-Step Guide to Shipping with La Poste

Now that you have a clear understanding of La Poste’s international shipping options, let’s dive into the step-by-step process of sending your package.

Preparing Your Shipment

Proper packaging is crucial to ensure your package arrives safely and securely at its destination. La Poste emphasizes the importance of choosing appropriate materials and methods to protect your contents.

Here are some tips for preparing your shipment:

  • Choose the right box: Select a box that is the appropriate size for your package, leaving some room for cushioning. Avoid using boxes that are too large as this can increase shipping costs.
  • Use adequate cushioning: Fill the empty spaces in your box with packing peanuts, bubble wrap, or other cushioning materials to prevent your items from shifting during transit.
  • Seal your package securely: Use sturdy tape to securely seal your box and reinforce any seams or weak areas.
  • Labeling: Attach your shipping label clearly and prominently to your box. Ensure the label is placed securely and cannot be easily torn off.
  • Customs forms: Remember to complete the required customs forms for your package, accurately declaring the contents and their value. Be aware of any specific requirements for shipping hazardous or restricted goods.

Creating a Shipping Label

La Poste’s online shipping platform provides a user-friendly experience for creating your shipping label. Follow these steps to create your label:

  1. Access the La Poste website: Go to the La Poste website and navigate to their international shipping section.
  2. Choose your shipping service: Select the appropriate service based on your needs and budget, considering the weight, size, and delivery speed requirements.
  3. Enter the recipient’s address: Accurately fill in the recipient’s full name, address, and contact information.
  4. Enter the sender’s address: Provide your own full name and address.
  5. Select additional services: If desired, select any additional services like insurance or signature confirmation.
  6. Print your label: La Poste offers options to either print your label at home or pick it up at a La Poste office.

Dropping Off or Booking a Pickup

La Poste offers several convenient options for dropping off your package:

  • La Poste offices: Locate a La Poste office near you and drop off your package during their designated business hours.
  • Authorized retailers: Some authorized retailers, like grocery stores or convenience stores, also accept La Poste packages. Check La Poste’s website for a list of participating locations.
  • Courier pickup: For added convenience, you can schedule a courier pickup directly through La Poste’s online platform. The courier will collect your package from your preferred location.

Tracking Your Shipment

Once your package has been dropped off or picked up, La Poste provides comprehensive tracking capabilities to monitor its journey.

  • Tracking number: You will receive a unique tracking number for your package after dropping it off or booking a pickup.
  • Tracking methods: Use the tracking number to track your package’s progress online through La Poste’s website or mobile app. You can also receive email updates about your shipment’s status.

La Poste offers a reliable international shipping experience, providing various options to suit your needs and budget. Remember to follow these steps carefully to ensure a smooth and hassle-free shipping process.

La Poste’s Additional Services for International Shipping

In addition to their core shipping services, La Poste offers a variety of supplementary services to enhance your international shipping experience.

Insurance and Compensation

La Poste understands that your shipments are valuable and provides insurance options to protect them against loss or damage.

  • Insurance Coverage: Choose from various insurance levels to cover your package’s declared value.
  • Claims Process: In the unfortunate event of loss or damage, La Poste provides a clear claims process to assist you in recovering compensation.

Customs Clearance

Navigating international customs regulations can be complex. La Poste provides resources and assistance to help you smoothly clear customs.

  • Customs Documentation: La Poste provides guidance on completing customs documentation accurately, including the declaration of contents and value.
  • Customs Duties and Taxes: Be aware that your package may be subject to customs duties and taxes depending on the destination country.
  • Restricted Items: Familiarize yourself with prohibited and restricted items for the specific destination country. La Poste offers detailed information on their website.

Returns and Refunds

La Poste understands that return shipments may be necessary.

  • Return Policy: La Poste provides a return policy for international shipments, enabling you to return packages to their original sender.
  • Refund Eligibility: Eligibility for refunds depends on the specific shipping service and the reason for the return. La Poste provides detailed information on their website.


1. What is the cost of shipping internationally with La Poste?
The cost of shipping internationally with La Poste varies depending on factors like the destination, weight, size, and chosen service. You can use La Poste’s online shipping calculator to receive accurate quotes.

2. How long does it take to ship internationally with La Poste?
Delivery times for international shipments vary based on the destination, chosen service, and potential delays related to customs clearance. La Poste provides general delivery timeframes for different services and destinations.

3. What if my package gets lost or damaged?
In the case of a lost or damaged package, La Poste offers compensation options based on the chosen insurance level and the specific circumstances.

4. Can I track my package?
Yes, La Poste offers tracking capabilities for most of its international shipping services. You can track your package’s progress online through their website or mobile app.

5. What are the restrictions for international shipping?
La Poste restricts the shipping of certain items, such as hazardous materials, illegal substances, and items prohibited by international regulations. Check La Poste’s website for a complete list of prohibited items.


La Poste provides a reliable and comprehensive international shipping service with various options to meet your unique needs and budget. Their user-friendly online platform, extensive tracking capabilities, and additional services like insurance and customs support make shipping with La Poste a convenient and efficient choice.

Explore La Poste’s website to learn more about their services and start your next international shipment with confidence.