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La Poste Tracking: All the Ways to Track Your Parcels Explained


La Poste, the French postal service, is a vital part of the country’s economy and everyday life. With millions of parcels shipped daily, ensuring smooth and transparent delivery is paramount. In today’s fast-paced world, knowing where your package is and when it will arrive is crucial. This blog post will provide a comprehensive guide on all the ways you can track your La Poste parcels. We’ll explore different tracking options, tips for efficient tracking, and answer common questions you may have.

Table of Contents

  1. Understanding La Poste Tracking Numbers
  2. Tracking Options
  3. Tips for Efficient Tracking
  4. Common Questions and Answers
  5. Conclusion

Understanding La Poste Tracking Numbers

Before you can track your parcel, you need to know your tracking number. La Poste uses different types of tracking numbers depending on the service you used to send your parcel. Here are the most common ones:

  • Colissimo: This is the standard tracking number for parcels sent through La Poste. It usually starts with “LR” followed by a series of numbers and letters.
  • Chronopost: This tracking number is used for faster delivery services offered by La Poste. It typically starts with “CH” followed by a series of numbers and letters.
  • Suivi Letter: This tracking number is used for tracking letters and small packages. It starts with “RA” followed by a series of numbers and letters.

Each tracking number contains specific information about your parcel, including the origin and destination, the type of service used, and the delivery status. It’s essential to have the correct tracking number to get accurate results.

Tracking Options

La Poste Website

The easiest and most common way to track your La Poste parcel is through their official website. Here’s how:

  1. Navigate to the La Poste website and look for the “Track a package” or “Parcel tracking” section.
  2. Enter your tracking number in the designated field.
  3. Click on the “Track” button to initiate the search.

The tracking page will display information about your parcel, including:

  • Delivery status (e.g., “Shipped”, “In transit”, “Delivered”)
  • Estimated delivery date
  • Location updates (where the parcel is currently located)

The La Poste website also allows you to view a history of your parcel’s movement and access any relevant documents.

La Poste Mobile App

For those who prefer a more mobile-friendly experience, La Poste offers a dedicated app for tracking your parcels. The app offers the following benefits:

  • Easy access to tracking information anytime, anywhere.
  • Real-time updates and notifications.
  • Option to save your frequently used tracking numbers.

To use the app, simply download it from the App Store or Google Play and log in using your account details. You can then enter your tracking number and start tracking your parcel.

Email or SMS Notifications

La Poste offers email and SMS notifications to keep you informed about your parcel’s status. You can opt-in for these notifications when you ship a parcel or through your account settings on the website or mobile app.

These notifications will keep you updated on:

  • Parcel shipment
  • Delivery attempts
  • Parcel delivery

While these notifications are convenient, they may not be as comprehensive as tracking through the website or app.

Tips for Efficient Tracking

To make parcel tracking a smooth and hassle-free experience, follow these tips:

  • Save your tracking numbers: Keep a record of all your tracking numbers in a safe and accessible place. You can create a dedicated folder, use a spreadsheet, or utilize tracking number management apps or online tools.
  • Check tracking frequently: Depending on the urgency of your delivery, checking the tracking status frequently can provide valuable information about your parcel’s progress and potential delays.
  • Deal with tracking issues promptly: If you encounter any problems with tracking, such as invalid tracking numbers or missing updates, contact La Poste customer service immediately to resolve the issue.

Common Questions and Answers

How can I track a package I received as a gift?

To track a package you received as a gift, you’ll need the tracking number provided by the sender. They may have included it in a note or sent it to you separately.

What happens if my tracking number doesn’t work?

If your tracking number doesn’t work, it could be due to a few reasons:

  • The tracking number is incorrect. Double-check the number and ensure there are no typos.
  • The parcel hasn’t been shipped yet. The tracking number might not become active until the parcel has been picked up by La Poste.
  • The parcel is outside of La Poste’s tracking system. If the package was shipped internationally, it may be tracked using the postal service of the destination country.

What are the potential delays I should be aware of?

Several factors can cause delays in package delivery, including:

  • Holidays and weekends
  • Weather conditions
  • High volume of shipments
  • Unexpected events, such as strikes or natural disasters

If you notice a delay, check the tracking information for updates and contact La Poste customer service if needed.

How do I change my delivery address after a parcel has been shipped?

Once a parcel has been shipped, you can’t change the delivery address. You need to contact the sender and ask them to contact La Poste for a possible address change.


Tracking your La Poste parcels is an essential part of staying informed about your shipment’s journey. By utilizing the various tracking options available, including the La Poste website, mobile app, email or SMS notifications, and customer service, you can ensure you have the necessary information about your parcel’s status and delivery. Remember to save your tracking numbers, check updates frequently, and address any issues promptly. Following these tips can make tracking your parcels a smooth and stress-free experience.

We hope this comprehensive guide has equipped you with the knowledge and tools to effortlessly track your La Poste packages. If you have any further questions or need assistance, don’t hesitate to reach out to La Poste customer service for support.