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La Poste vs. La Poste Suisse: Comparing International Shipping Options


Have you ever needed to send a gift to a loved one overseas? Or maybe you’re running an online business and need reliable international shipping? Choosing the right postal service can be a crucial step, especially when it comes to international shipments. In a world where globalization connects us all, efficient and reliable delivery is essential.

This blog post will dive into the world of international shipping, focusing on two prominent players: La Poste and La Poste Suisse. We’ll compare their services, costs, delivery times, tracking features, and customer support, providing you with the information you need to make an informed decision for your next international shipment.

Table of Contents

Understanding La Poste and La Poste Suisse

La Poste

La Poste is the national postal service of France, boasting a long history dating back to the 15th century. It offers a wide range of services for both domestic and international shipments, including:

  • Standard Mail: For basic letters and documents, offering a budget-friendly option.
  • Registered Mail: Provides added security and tracking for valuable documents and items.
  • Parcels: Handles shipments of various sizes and weights, suitable for personal items and small business orders.
  • Express Services: Offers faster delivery times for urgent shipments, with additional features like signature on delivery.

Strengths of La Poste:

  • Extensive Network: La Poste has a vast network of post offices and delivery points across France, providing wide coverage and accessibility.
  • Focus on Sustainability: La Poste is committed to environmental sustainability, using eco-friendly practices and promoting green solutions for shipping.

Weaknesses of La Poste:

  • Potential Delays: International shipments might experience delays due to customs clearance or other unforeseen circumstances.
  • Limited Service Options: La Poste’s service options might be limited in certain countries, especially in remote areas.

La Poste Suisse

La Poste Suisse is the national postal service of Switzerland, known for its efficiency, reliability, and extensive international network. It provides a comprehensive range of services, including:

  • Standard Mail: Offers basic mail delivery with varying delivery times based on destination.
  • Registered Mail: Provides a secure and traceable option for sending valuable documents or items.
  • Parcels: Handles packages of various sizes and weights, including express and economy options.
  • Express Services: Offers expedited delivery for time-sensitive shipments, ensuring quick and reliable delivery worldwide.
  • Special Services: Provides additional services like insurance, customs clearance, and special handling for high-value items.

Strengths of La Poste Suisse:

  • Speed and Reliability: La Poste Suisse is renowned for its speed and reliability, consistently delivering shipments on time.
  • Strong International Network: La Poste Suisse has a robust international network, offering services to nearly every country in the world.

Weaknesses of La Poste Suisse:

  • Potentially Higher Costs: La Poste Suisse’s services might be slightly more expensive compared to La Poste due to its focus on speed and efficiency.
  • Limited Accessibility: La Poste Suisse’s accessibility might be limited in some regions, especially in remote areas.

Head-to-Head Comparison

Now that we have a basic understanding of both postal services, let’s compare them side-by-side across key factors:

Delivery Speed and Reliability

  • Delivery Timeframes:

    • La Poste: Delivery timeframes vary depending on the destination and chosen service. For example, a standard letter to Europe might take 3-5 business days, while express services can deliver within 24-48 hours.
    • La Poste Suisse: La Poste Suisse offers consistently faster delivery times, often within 1-2 business days for European destinations and 2-5 business days for other parts of the world.
  • Reliability:

    • La Poste: La Poste generally offers reliable services, but occasional delays can occur due to customs checks or unforeseen circumstances.
    • La Poste Suisse: La Poste Suisse is renowned for its reliability, with a high success rate in delivering on time and without issues.

Tracking and Visibility

  • Tracking Capabilities:

    • La Poste: La Poste provides online tracking for most services, allowing users to monitor the progress of their shipments. You can track your shipment using the tracking number provided at the time of sending.
    • La Poste Suisse: La Poste Suisse offers excellent tracking capabilities, with detailed information available online and through mobile apps. They provide SMS or email notifications on every status change.
  • Ease of Tracking:

    • La Poste: Tracking your La Poste shipment is straightforward, with a user-friendly online platform and clear updates.
    • La Poste Suisse: La Poste Suisse’s tracking system is even more intuitive and user-friendly, providing real-time updates and detailed information about the shipment’s location.

Price and Value

  • Pricing:

    • La Poste: La Poste offers competitive prices, especially for standard and registered mail services. However, costs for express services and parcels can vary based on destination and weight.
    • La Poste Suisse: La Poste Suisse generally has slightly higher pricing than La Poste, reflecting their emphasis on speed and reliability.
  • Value for Money:

    • La Poste: La Poste provides good value for money, particularly for budget-conscious shippers who prioritize cost over speed.
    • La Poste Suisse: La Poste Suisse offers excellent value for money for those prioritizing speed and reliability, especially for important or time-sensitive shipments.

Customer Support and Service

  • Support Channels:

    • La Poste: La Poste provides customer support through online chat, email, and phone, as well as physical branches across France.
    • La Poste Suisse: La Poste Suisse offers comprehensive customer support, including online chat, phone, and email, as well as physical branches in Switzerland.
  • Service Quality:

    • La Poste: La Poste generally provides adequate customer service, but response times and resolution efficiency might vary.
    • La Poste Suisse: La Poste Suisse consistently receives positive feedback for its excellent customer service, with prompt responses and helpful solutions.

Choosing the Right Option

With all the information discussed, the key to selecting the best postal service boils down to your individual needs and priorities. Here are some factors to consider:

  • Destination and Delivery Timeframe: If you require fast delivery, particularly for urgent or important shipments, La Poste Suisse is the clear choice. For standard delivery times, especially if you are on a budget, La Poste might be a more suitable option.
  • Budget and Price Sensitivity: For cost-sensitive shipments, La Poste often provides more affordable options. If you prioritize speed and reliability and are willing to pay a premium, La Poste Suisse is the better choice.
  • Importance of Tracking and Visibility: Both services offer online tracking, but La Poste Suisse’s tracking system provides more detailed and real-time updates. If tracking is crucial for you, La Poste Suisse might be a better fit.
  • Need for Additional Services: La Poste Suisse offers additional services like insurance and customs clearance, which can be beneficial for high-value items or shipments with complex customs requirements.

Ideal Use Cases:

  • La Poste: Ideal for sending documents, cost-sensitive shipments, or when fast delivery is not a top priority.
  • La Poste Suisse: Best for time-sensitive shipments, valuable items, shipments requiring additional services, or those prioritizing speed and reliability.

Frequently Asked Questions

What are the shipping restrictions for each service?

  • La Poste: La Poste restricts certain items from being shipped, such as dangerous goods, perishable items, and items prohibited by international regulations. Check La Poste’s website for a comprehensive list of restricted items.
  • La Poste Suisse: La Poste Suisse also has restrictions on prohibited items, which align with international standards. Their website provides detailed information about restricted items and their regulations.

How can I find the closest drop-off location for La Poste or La Poste Suisse?

  • La Poste: You can use La Poste’s website or mobile app to find the nearest drop-off location. You can also use a search engine to find nearby post offices.
  • La Poste Suisse: La Poste Suisse has a comprehensive website and mobile app with a location finder, allowing you to easily locate the closest drop-off points.

What are the customs requirements for sending parcels internationally?

  • La Poste: La Poste provides information about customs requirements on their website. You can also contact your local post office for assistance with customs regulations.
  • La Poste Suisse: La Poste Suisse offers detailed guidance on customs regulations and procedures on their website, including information on required documentation and prohibited items.

What happens if my shipment is lost or damaged?

  • La Poste: La Poste offers compensation for lost or damaged shipments, depending on the chosen service and the value of the item. It’s important to file a claim with La Poste if your shipment is lost or damaged.
  • La Poste Suisse: La Poste Suisse also provides compensation for lost or damaged shipments, with different coverage levels depending on the chosen service and the value of the shipment. Ensure you file a claim with La Poste Suisse for any lost or damaged items.

Can I track my shipment using my mobile phone?

  • La Poste: Yes, you can track your La Poste shipment using the mobile app or by accessing their website on your phone.
  • La Poste Suisse: La Poste Suisse also offers a mobile app for tracking your shipments, providing real-time updates and notifications.


Choosing between La Poste and La Poste Suisse depends on your unique needs and preferences. La Poste is a budget-friendly option with a vast network, while La Poste Suisse prioritizes speed, reliability, and comprehensive services. By considering your delivery timeframe, budget, tracking needs, and potential need for additional services, you can make an informed decision and choose the best postal service for your international shipments.

Remember to explore each service’s website and resources to gain a deeper understanding of their specific offerings and limitations. Ultimately, the best postal service for you is the one that meets your individual needs and ensures a smooth and successful delivery of your packages.