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La Poste vs. What’s the Difference and Which Should I Use?


La Poste is a household name in France, synonymous with reliable postal services. But with the digital age comes a new dimension: This online platform offers a plethora of services beyond traditional mail delivery, leaving many users confused about which service to use and when.

This blog post aims to clarify the difference between La Poste and, helping you navigate the world of French postal services with confidence. We’ll explore the history and diverse offerings of La Poste, delve into the functionalities of, and provide a clear guide to choosing the right service for your needs.

Table of Contents

Understanding La Poste

La Poste has a rich history, serving as the national postal service of France for centuries. Beyond traditional mail delivery, La Poste has expanded its services to encompass a wide range of offerings, including:

  • Financial Services: La Poste offers bank accounts, insurance, and other financial products, making it a one-stop shop for managing your finances.
  • Parcel Delivery and Logistics: La Poste provides reliable and efficient parcel delivery services, both within France and internationally.
  • Communication Services: La Poste offers phone and internet services, expanding its reach into the digital sphere.
  • Government Services: La Poste plays a vital role in facilitating government services like obtaining ID cards, passports, and other official documents.

The official website for accessing all these services is This platform serves as the central hub for managing your La Poste accounts, accessing online services, and staying updated on the latest offerings. The Official Website is the official website of La Poste, providing a digital gateway to a wide range of services. Here’s a glimpse into the functionalities offered:

  • Tracking Packages: You can track the progress of your packages in real-time, ensuring peace of mind throughout the delivery process.
  • Paying Bills: allows you to pay your bills conveniently online, saving you time and effort.
  • Managing Accounts: From managing your bank account to updating your personal information, offers a centralized platform for managing your La Poste accounts.
  • Accessing Online Banking: provides secure access to your La Poste bank account, allowing you to view your transactions, make transfers, and manage your finances online.
  • Finding Postal Locations: Need to find the nearest La Poste branch? provides a convenient location finder to help you locate the nearest postal office.
  • Contacting Customer Service: offers multiple ways to contact customer service, ensuring you receive prompt and efficient assistance.

When to Use La Poste and When to Use

Choosing between La Poste and depends on the specific service you require. This table provides a clear breakdown:

Service La Poste (Physical Branch) (Website)
Sending a letter
Sending a package
Receiving a package
Paying bills
Managing bank accounts
Tracking packages
Finding a postal location


The distinction between La Poste and lies in the method of service delivery. While La Poste provides traditional services through its physical branches, offers a digital platform for managing your accounts, accessing online services, and staying connected with La Poste. Choosing the right service depends on your specific needs and preferences. For accessing online services, managing accounts, and tracking packages, is the ideal solution. However, for traditional services like sending letters and picking up packages, a visit to your nearest La Poste branch might be necessary.

Frequently Asked Questions

Can I track a package using La Poste’s physical branches?

While you can inquire about a package at a branch, you cannot track it in real-time. offers online package tracking.

Can I open a bank account through La Poste’s physical branches?

While some branches offer basic banking services, opening a bank account is generally done online via

What are the opening hours of La Poste branches?

Opening hours vary by location. You can check the opening hours of your nearest branch on

How do I contact La Poste’s customer service?

You can contact La Poste’s customer service through, by phone, or by visiting a physical branch.

Is available in English?

While the website is primarily in French, some sections and services may be available in English.