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Shipping with Purolator: A Guide to International Shipping Options and Rates

Picture this: you’ve landed the deal of a lifetime. A new client overseas is eager to buy your products, promising substantial growth for your business. Now comes the crucial next step: getting your goods to them safely and efficiently. But navigating the world of international shipping can be daunting, with a maze of options, rates, and regulations. This is where Purolator comes in, offering reliable and efficient international shipping solutions to simplify the process and ensure your shipments reach their destination on time.

This comprehensive guide will walk you through everything you need to know about shipping with Purolator, exploring their international shipping options, rates, and tips for ensuring a smooth and successful shipment.

Table of Contents

  1. Understanding Purolator’s International Shipping Services
  2. Choosing the Right Shipping Option
  3. Purolator’s International Shipping Rates
  4. International Shipping Tips for Success
  5. FAQs
  6. Conclusion

Understanding Purolator’s International Shipping Services

Purolator is a trusted and established name in the shipping industry, offering a wide range of international shipping services designed to meet diverse needs. Whether you’re a small business owner sending samples to potential clients or a large corporation moving large quantities of goods across borders, Purolator has a solution for you.

Here’s a breakdown of their key services:

  • Express Shipping: This option is perfect for urgent shipments where speed and reliability are paramount. Purolator’s express services ensure your goods arrive at their destination as quickly as possible, minimizing delays and maximizing efficiency.
  • Economy Shipping: For shipments that don’t require immediate delivery, Purolator offers cost-effective economy services. This option allows you to save on shipping costs without compromising on the reliability of Purolator’s network.
  • Specialized Services: Purolator goes above and beyond with specialized services catering to specific needs. This could include:
    • Temperature-Controlled Shipping: Ensure sensitive products like pharmaceuticals or perishable goods arrive in pristine condition with Purolator’s temperature-controlled shipping options.
    • Handling Hazardous Materials: Purolator adheres to strict regulations and procedures for safely handling and transporting hazardous materials, providing peace of mind for your specialized shipments.

Purolator ships to a vast network of countries worldwide, covering major regions and markets. You can find a complete list of their service areas on their website. Before making your choice, it’s essential to consider the specific requirements of your shipment and the destination country.

Choosing the Right Shipping Option

Choosing the right shipping option is crucial for ensuring both timely delivery and a budget-friendly experience. Several factors come into play when making this decision.

  • Delivery Speed: The speed of delivery is a critical consideration, especially for time-sensitive shipments. While express services offer the fastest delivery times, they often come with a higher price tag. Economy services, on the other hand, are more cost-effective but may take a bit longer.

  • Budget: Budget constraints play a significant role in selecting a shipping option. It’s important to find a balance between delivery speed and cost-effectiveness. Purolator’s online tools allow you to compare different shipping options and rates to find the best fit for your needs and budget.

  • Shipment Size and Weight: The size and weight of your shipment can impact shipping rates, as carriers often charge based on dimensional weight rather than actual weight. Knowing the exact dimensions and weight of your shipment allows you to get accurate quotes and choose the appropriate shipping option.

  • Insurance: Protecting your shipments against damage or loss during transit is vital. Purolator offers various insurance options to cover your goods against unforeseen circumstances. Consider the value of your shipment and the level of risk involved when deciding on the appropriate insurance coverage.

Purolator’s website and mobile app provide powerful tools for streamlining your shipping experience:

  • Get Quotes: Easily compare rates and delivery times for different shipping options based on your shipment’s details.
  • Track Shipments: Stay informed every step of the way by tracking your shipment’s progress in real time.
  • Manage Preferences: Set up account preferences for faster and more convenient shipping, saving time and effort.

Purolator’s International Shipping Rates

Understanding the factors that influence international shipping rates is essential for budgeting and planning.

  • Destination Country: The distance your shipment needs to travel and the customs regulations of the destination country significantly impact the cost. Shipping to countries farther away or with more stringent customs procedures often involves higher rates.

  • Shipment Size and Weight: The size and weight of your shipment, as discussed earlier, directly impact the shipping rate.

  • Shipping Speed: Choosing faster shipping options like express services will result in higher rates compared to economy services.

  • Insurance: The cost of insurance, depending on the coverage level you select, contributes to the overall shipping rate.

Getting an accurate quote for your international shipment is simple using Purolator’s online tools:

  1. Visit Purolator’s website.
  2. Navigate to the “International Shipping” section.
  3. Enter your shipment details, including the origin and destination, shipment size and weight, and desired shipping speed.
  4. Select any additional services, such as insurance, if needed.
  5. The online tool will provide you with a comprehensive quote, outlining the estimated shipping costs and delivery times.

International Shipping Tips for Success

To ensure a smooth and successful international shipment, follow these essential tips:

  • Packing Properly: Proper packing is crucial for protecting your goods during transit.

    • Use appropriate packaging materials: Select sturdy boxes and packing materials like bubble wrap, packing peanuts, and void fill to protect your shipment from damage.
    • Label clearly: Ensure your package is clearly labeled with the correct shipping address, including the recipient’s name, complete address, and contact information.
    • Securely seal: Use tape or other secure methods to seal your package, ensuring it remains intact throughout the journey.
  • Customs Documentation: Completing customs documents accurately is essential for smooth customs clearance and timely delivery.

    • Understand the requirements: Familiarize yourself with the customs regulations of both the exporting and importing countries.
    • Complete all necessary forms: Ensure all required forms are correctly filled out with accurate information, including a detailed description of your shipment’s contents and their value.
    • Provide supporting documentation: If needed, provide supporting documentation such as invoices, certificates of origin, or other relevant documents to expedite customs clearance.
  • Compliance: Comply with all relevant international regulations and restrictions to avoid delays or penalties.

    • Know the prohibited items: Be aware of items that are prohibited or restricted from being shipped internationally, including hazardous materials, weapons, and certain types of food or plants.
    • Stay informed: Keep up to date on any changes to regulations or restrictions, as these can vary depending on the destination country.
    • Seek guidance if needed: If you’re unsure about any regulations or restrictions, consult with Purolator’s customer support or a customs broker for assistance.


What are the delivery times for international shipments?

Delivery times vary based on the shipping option chosen, the destination country, and other factors. You can get a detailed estimate for your shipment by using Purolator’s online tools.

How can I track my international shipment?

Once your shipment is picked up, you can track its progress in real time using Purolator’s website or mobile app. Simply enter your tracking number, and you’ll receive updates on the shipment’s location and status.

What happens if my shipment is delayed or lost?

Purolator has processes in place to address delays or lost shipments. Contact Purolator’s customer support immediately if you encounter any issues, and they’ll assist in resolving the situation.

What are the customs regulations for my destination country?

Customs regulations vary by country. You can find information on your destination country’s customs requirements on the official government website or by contacting a customs broker.

Are there any restrictions on what I can ship internationally?

Yes, certain items are prohibited or restricted from being shipped internationally. Consult Purolator’s website or contact their customer support for a complete list of prohibited and restricted items.

What are the insurance options available for international shipments?

Purolator offers various insurance options to protect your shipments against damage or loss during transit. The level of coverage and the associated cost depend on the value of your shipment and the level of risk involved.

How do I contact Purolator customer support for international shipping?

You can contact Purolator’s customer support team by phone, email, or online chat. Their website provides detailed contact information and resources for assistance with international shipping.


Shipping internationally doesn’t have to be a stressful endeavor. With Purolator’s comprehensive international shipping services, you can confidently send your goods across borders with peace of mind. By understanding their options, rates, and tips for success, you’ll be well-equipped to make informed decisions and ensure a smooth and efficient shipping experience.

Whether you’re expanding your business to new markets or simply sending gifts to loved ones abroad, Purolator is your trusted partner for navigating the world of international shipping. Visit their website today to explore their services and get a quote for your next shipment.