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Purolator Shipping Rates: A Comprehensive Guide for Canadian Businesses


Imagine this: you’ve poured your heart and soul into crafting the perfect product for your Canadian business. You’ve got orders coming in, and you’re eager to get them into the hands of your customers. But then, a daunting reality sets in – shipping costs. The price of shipping can significantly impact your profit margins, especially in today’s competitive market.

This is where Purolator comes in. A leading shipping provider in Canada, Purolator offers a wide range of services and rates, but understanding them can feel like navigating a complex maze. This blog post serves as your comprehensive guide to Purolator shipping rates, empowering you to make informed decisions and optimize your shipping costs.

Table of Contents

Understanding Purolator Shipping Rates

Purolator’s shipping rates are calculated based on several factors, each playing a crucial role in determining the final cost. Let’s break down these factors:

1. Package Size and Weight: The dimensions (length, width, height) and weight of your package are primary determinants of the shipping cost. Purolator uses a specific formula to calculate volumetric weight, which considers both dimensions and weight. If the volumetric weight exceeds the actual weight, the higher value is used for pricing.

2. Destination: The location of your recipient – province, city, and even postal code – directly impacts the shipping rate. Generally, shipments to remote areas or across long distances are more expensive than local deliveries.

3. Shipping Service: Purolator offers a range of service options to suit different needs and deadlines. These options, such as Express, Ground, and Oversized, vary in speed, cost, and delivery time.

4. Additional Services: Requesting extra services like insurance, signature confirmation, or return shipments can affect your shipping cost. These services provide extra protection and assurance, but come at a premium.

Utilizing Rate Calculation Tools:

Purolator provides convenient tools to estimate shipping costs before sending your package. Here’s how to use them:

  • Purolator Website: The Purolator website features a user-friendly rate calculator. Simply enter your package details (dimensions, weight, origin, and destination), select the desired shipping service, and additional services if required. The calculator will provide an instant estimate of the shipping cost.
  • Purolator API: For businesses that manage a high volume of shipments, Purolator offers an API (Application Programming Interface) to integrate shipping rate calculations into their systems. This allows for real-time rate retrieval, streamlining the shipping process.

Saving Money on Purolator Shipping

While Purolator offers competitive rates, businesses can implement several strategies to further minimize shipping costs:

1. Negotiating Rates: If you ship a substantial volume of packages, explore negotiating volume discounts with Purolator. By demonstrating consistent business with them, you can often secure lower rates per shipment.

2. Optimizing Packaging: Properly packaging your items is crucial for saving money. Select the smallest box or envelope that safely accommodates your product, minimizing both size and weight. Utilizing lightweight packaging materials can also contribute to lower shipping costs.

3. Choosing the Right Service: Carefully consider your customer’s needs and deadlines when selecting a shipping service. If speed isn’t paramount, opting for a slower Ground service can save you a significant amount compared to Express.

4. Utilizing Promotional Offers: Purolator frequently runs promotional offers and discounts, especially during peak seasons or for specific customer segments. Stay informed about these offers through Purolator’s website, newsletters, or social media to benefit from potential savings.

Purolator’s Key Shipping Services

Purolator offers a variety of services to cater to different shipping needs. Let’s delve into the most common ones:

1. Purolator Express: Designed for time-sensitive shipments, Express offers fast delivery speeds within Canada. This service is ideal for urgent packages or when guaranteed delivery times are crucial. However, Express comes at a premium compared to other services.

2. Purolator Ground: For cost-effective shipping, Ground service is an excellent choice. Providing reliable delivery across Canada, it’s ideal for shipments that don’t require immediate delivery.

3. Purolator Oversized: Handling oversized packages, such as furniture or large appliances, requires specialized services. Purolator’s Oversized service caters to these shipments, providing secure transportation and handling.

4. Purolator International: For shipments beyond Canada, Purolator offers international shipping services to various destinations worldwide. These services involve specific rates and requirements based on the destination country and type of goods shipped.

Purolator Customer Service & Support

Purolator prioritizes providing excellent customer service and support for its clients. Here’s how you can connect with them:

  • Contact Information: Visit the Purolator website or call their customer support hotline.
  • Resources: Purolator’s website provides a comprehensive FAQ section, online tutorials, and support forums for resolving common shipping issues.

Tracking & Delivery Updates:

Purolator offers robust tracking capabilities. Once you’ve shipped your package, you can track its progress online or through their mobile app. You’ll receive regular updates on the package’s location and delivery status, ensuring transparency throughout the shipping journey.

Frequently Asked Questions

1. How do I find the cheapest Purolator shipping rates?

To find the most cost-effective rates, optimize packaging for size and weight, consider the Ground service for non-urgent shipments, and take advantage of volume discounts or promotional offers.

2. Does Purolator offer any discounts for small businesses?

Purolator often has programs and promotions designed to support small businesses. Check their website or contact their customer support for details.

3. Can I ship hazardous materials with Purolator?

Shipping hazardous materials requires specialized handling and documentation. Contact Purolator’s customer service to inquire about their specific requirements and restrictions.

4. What are the delivery times for Purolator’s different services?

Delivery times vary based on the chosen service (Express, Ground, etc.) and the distance between origin and destination. Use their rate calculator or contact customer support for specific delivery estimates.

5. What happens if my package gets lost or damaged in transit?

Purolator offers insurance options to protect your shipments against loss or damage. Check their insurance policies and claim procedures.


Navigating the world of shipping rates can feel overwhelming, but with this comprehensive guide, you’re now equipped to confidently leverage Purolator’s services for your Canadian business. Remember to optimize your packaging, explore service options, and capitalize on potential discounts to streamline your shipping process and minimize costs. By understanding Purolator’s rates and maximizing efficiency, you can focus on growing your business while ensuring your products reach their destination safely and on time.

To learn more about Purolator’s services, visit their website or contact their customer support. With the right knowledge and approach, you can make Purolator a valuable partner in your success.