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Can You Ship Any Items with Purolator? A Guide to Restricted & Prohibited Items


Purolator is a popular choice for shipping needs across Canada. Whether you’re an individual sending a package to a loved one or a business owner shipping goods to clients, understanding what items can and cannot be shipped with Purolator is crucial. Shipping prohibited items can lead to fines, delays, and damage to your reputation.

This comprehensive guide will provide you with all the information you need to understand Purolator’s restricted and prohibited items, ensuring your shipments are safe, legal, and compliant.

Table of Contents

Understanding the Basics: Restricted vs. Prohibited Items

Before we delve into specifics, let’s clarify the difference between restricted and prohibited items.

  • Restricted Items: These items are permitted for shipping with Purolator but require specific handling, documentation, or packaging. Think of them as items that need a little extra care.
  • Prohibited Items: These items are strictly forbidden from being shipped with Purolator. Shipping these items will result in serious consequences.

For instance, a lithium battery pack might be considered a restricted item. It requires proper labeling and packaging to ensure safe transportation. On the other hand, a firearm would be a prohibited item and is absolutely forbidden from being shipped with Purolator.

Prohibited Items: A Comprehensive Overview

This section will provide you with a detailed overview of the items that are strictly prohibited from being shipped with Purolator.

Dangerous Goods

Dangerous goods pose a significant risk to the safety of people and property during transportation. Purolator, like most shipping companies, strictly prohibits the shipping of dangerous goods. Here are some examples:

  • Explosives: This category includes dynamite, fireworks, and ammunition.
  • Flammable Liquids: Examples include gasoline, kerosene, and lighter fluid.
  • Flammable Solids: This category includes matches, flares, and some types of paints.
  • Corrosive Substances: These can cause burns and damage to materials. Examples include acids, alkalis, and bleach.
  • Oxidizers: These are substances that can accelerate combustion. Examples include hydrogen peroxide and potassium permanganate.

Important: Purolator has specific guidelines and regulations regarding the shipping of dangerous goods. It is crucial to consult their website for detailed information and compliance requirements.

Illegal Items

Shipping any illegal item is strictly prohibited by Purolator and can have serious legal consequences. Examples of illegal items include:

  • Drugs: This includes controlled substances like marijuana, cocaine, and heroin.
  • Counterfeit Goods: Shipping counterfeit items like watches, handbags, or clothing is illegal and can result in penalties.
  • Stolen Property: Shipping stolen items is a serious crime and can result in jail time and fines.

Remember: If you have any doubts about the legality of an item, it’s always best to err on the side of caution and not ship it.

Other Restricted or Prohibited Items

In addition to dangerous goods and illegal items, there are several other items that are either restricted or prohibited from being shipped with Purolator. These include:

  • Perishable Food: Purolator generally does not accept shipments of perishable food items.
  • Live Animals: Shipping live animals is generally prohibited, with a few exceptions for certain animals and specific shipping arrangements.
  • Plants: Shipping plants is restricted and requires specific documentation and certifications.
  • Human Remains: Shipping human remains is strictly regulated and requires specific procedures.

Note: For more information on these items, refer to Purolator’s website. You should also contact their customer service team for clarification on any specific items.

Restricted Items: Shipping Requirements & Regulations

As mentioned earlier, restricted items are allowed to be shipped with Purolator but require specific handling, documentation, and packaging. Here are some key considerations for shipping restricted items:

  • Documentation: Certain restricted items require specific documentation, such as a dangerous goods declaration or a certificate of origin.
  • Packaging: Proper packaging is crucial to ensure the safety of restricted items during transit. Purolator provides specific guidelines and requirements for packaging different types of restricted items.
  • Labels: Clear and accurate labeling is essential for restricted items. The labels should clearly identify the contents of the package and any specific hazards or precautions.

Remember: Purolator’s regulations and requirements for restricted items are subject to change. It’s always best to consult their website for the most up-to-date information.

How to Determine if an Item Can be Shipped with Purolator

To determine whether an item can be shipped with Purolator, you can follow these steps:

  • Check Purolator’s Website: The Purolator website provides a comprehensive list of prohibited and restricted items. This is the first and most reliable resource for determining if your item can be shipped.
  • Contact Customer Service: If you can’t find the information you need on the website, you can contact Purolator’s customer service team for clarification. They can provide you with detailed guidance on specific items.

Consequences of Shipping Prohibited Items

Shipping prohibited items with Purolator can result in serious consequences, including:

  • Fines and Penalties: Purolator may impose fines or penalties for shipping prohibited items. These penalties can vary depending on the severity of the violation.
  • Legal Actions: Shipping illegal items can lead to legal action, including criminal charges.
  • Damage to Reputation: Shipping prohibited items can damage your reputation, especially if you are a business.

It is crucial to be aware of the potential consequences of shipping prohibited items and to take all necessary precautions to avoid doing so.


  • What happens if I accidentally ship a prohibited item?

If you believe you have shipped a prohibited item, it is crucial to contact Purolator immediately. Explain the situation and be prepared to cooperate with their investigation. Depending on the item and the circumstances, Purolator may take action to prevent the shipment from reaching its destination or dispose of the item properly.

  • How do I know if an item is restricted or prohibited?

As previously mentioned, the most reliable way to determine if an item is restricted or prohibited is to check Purolator’s website or contact their customer service team.

  • Can I ship personal items with Purolator?

Purolator allows the shipping of many personal items, including clothing, books, and household goods. However, some personal items may be restricted or prohibited, such as batteries, aerosols, and certain types of medications. Refer to Purolator’s website for a complete list of guidelines regarding personal items.

  • What are the shipping requirements for restricted items?

Restricted items require proper documentation, packaging, and labeling. These requirements vary depending on the specific item. For instance, shipping lithium batteries requires a dangerous goods declaration and proper packaging. Consult Purolator’s website for detailed information on specific shipping requirements for restricted items.


Shipping with Purolator can be a convenient and reliable way to send packages, but it’s essential to understand their regulations regarding restricted and prohibited items. Familiarizing yourself with the information provided in this guide will help you ensure that your shipments are safe, legal, and compliant. Always remember to check Purolator’s website for the most up-to-date information and to contact their customer service team for any clarification.

By following these guidelines, you can avoid the potential consequences of shipping prohibited items and enjoy a smooth and successful shipping experience.