Skip to content

Royal Mail Special Delivery Guaranteed: All You Need to Know


Imagine sending a crucial document, a valuable gift, or a time-sensitive package. You need it delivered the next day, safe and sound, with proof of delivery. That’s where Royal Mail Special Delivery Guaranteed comes in.

This comprehensive guide will delve into everything you need to know about this premium service, from its features and benefits to the booking process, cost, and potential FAQs. By the end, you’ll be confident in using Royal Mail Special Delivery Guaranteed for your most important deliveries.

Table of Contents

What is Royal Mail Special Delivery Guaranteed?

Royal Mail Special Delivery Guaranteed is a premium delivery service designed for items that require next-day delivery with peace of mind. It’s a reliable choice for essential documents, valuable goods, and time-sensitive shipments.

Here’s a breakdown of its key features:

  • Next-day delivery guarantee: Your item is guaranteed to arrive by 1 pm the next working day, excluding Sundays and bank holidays.
  • Proof of delivery: You receive a signed-for delivery confirmation, providing evidence of the item’s delivery.
  • Tracking capabilities: Monitor your item’s journey with online tracking, offering real-time updates throughout the delivery process.
  • Compensation for loss or damage: Royal Mail offers compensation for lost or damaged items, ensuring you’re protected against unforeseen circumstances.

How Does it Work?

Using Royal Mail Special Delivery Guaranteed is straightforward, with a simple step-by-step process.

Step 1: Packaging & Label Requirements

  • Packaging: Choose a sturdy box or envelope appropriate for the size and weight of your item. Ensure it’s securely sealed.
  • Labels:
    • Address: Clearly write the recipient’s address on the label, including postcode.
    • Barcode: Apply the Special Delivery Guaranteed barcode label provided by Royal Mail. This barcode is essential for tracking and delivery confirmation.
    • Additional Information: Include any necessary delivery instructions or reference numbers on the label.

Step 2: Booking & Payment

  • Online Booking: Conveniently book your Special Delivery Guaranteed service online through the Royal Mail website or mobile app.
  • Payment Options: Securely pay for your service using a variety of options, including credit/debit cards and PayPal.
  • In-Person Booking: Visit your local Post Office branch to book and pay for the service in person.

Step 3: Collection & Delivery

  • Collection: Choose your preferred collection method:
    • Home Pickup: Royal Mail can collect your item directly from your doorstep.
    • Drop-Off: You can drop off your packaged item at a Post Office branch.
  • Delivery: Royal Mail guarantees delivery by 1 pm the next working day, tracked via their online portal.
  • Exceptions: Delivery may be delayed in remote areas or during public holidays.

Frequently Asked Questions

  • What happens if my item is not delivered by the guaranteed time?
    • If your item misses the guaranteed delivery deadline, Royal Mail provides compensation in accordance with their service terms and conditions. You can find detailed information on their website.
  • Is there a limit on the size or weight of items I can send with Special Delivery Guaranteed?
    • There are size and weight restrictions for Special Delivery Guaranteed. Refer to the Royal Mail website for detailed specifications.
  • Can I send valuable items with Special Delivery Guaranteed?
    • While Royal Mail offers compensation for lost or damaged items, you can purchase additional insurance for high-value items. This provides a higher level of protection for your valuables.
  • How can I track my item’s delivery progress?
    • You can track your item’s journey online using the Royal Mail website or app. Simply enter your tracking number to monitor its delivery status.
  • Are there any restrictions on what I can send with Special Delivery Guaranteed?
    • Certain items are prohibited from being sent via Royal Mail Special Delivery Guaranteed, including dangerous goods, perishable items, and prohibited substances. Review the prohibited items list on the Royal Mail website.
  • Can I send a Special Delivery Guaranteed item internationally?
    • Special Delivery Guaranteed is a domestic service, meaning it’s only available for deliveries within the UK. For international shipments, you’ll need to explore other Royal Mail international services.


Royal Mail Special Delivery Guaranteed is an excellent choice for individuals and businesses needing reliable next-day delivery for important items. With its guaranteed delivery, proof of delivery, tracking capabilities, and compensation for loss or damage, it offers peace of mind for your valuable shipments.

For your next urgent delivery, consider using Royal Mail Special Delivery Guaranteed and experience the convenience and assurance it provides.