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Sending a Large Parcel with Royal Mail: A Comprehensive Guide


Sending a large parcel can be a daunting task, especially when you’re unsure about the size and weight restrictions, the best packaging options, and the most suitable delivery service. Royal Mail offers a reliable and efficient solution for shipping large items, but navigating their services and regulations can be confusing. This comprehensive guide will walk you through everything you need to know about sending large parcels with Royal Mail, from understanding size limitations and choosing the right packaging to selecting the appropriate delivery service and tracking your shipment.

Table of Contents:

Royal Mail Size and Weight Limits

Before you start packing your parcel, it’s crucial to understand Royal Mail’s size and weight limitations. These regulations ensure your parcel is handled correctly and delivered safely.

Parcel Sizes

Royal Mail categorizes parcels based on their size and weight. Here’s a breakdown of the maximum dimensions for each category:

Standard Parcels:

  • Maximum size: 90cm x 60cm x 60cm (length x width x height)
  • Maximum weight: 30kg

Large Letters:

  • Maximum size: 35.3cm x 25cm x 2.5cm (length x width x thickness)
  • Maximum weight: 2kg

Heavy Parcels:

  • Maximum size: 105cm x 70cm x 70cm (length x width x height)
  • Maximum weight: 30kg

Table of Size and Weight Limits:

Category Maximum Size (cm) Maximum Weight (kg)
Standard Parcel 90 x 60 x 60 30
Large Letter 35.3 x 25 x 2.5 2
Heavy Parcel 105 x 70 x 70 30

Additional Restrictions

Beyond the size and weight limits, Royal Mail also prohibits certain items from being sent. These restrictions typically include items that are:

  • Hazardous or dangerous: This includes items like flammable liquids, explosives, and corrosive materials.
  • Prohibited by law: This could include items like weapons, drugs, and counterfeit goods.
  • Fragile and easily damaged: While some fragile items can be sent with proper packaging, some may be prohibited due to their inherent fragility.

For a comprehensive list of prohibited items, refer to Royal Mail’s official website.

Choosing the Right Packaging

The packaging you choose plays a crucial role in protecting your parcel during transit. Here’s how to select the right box and ensure your contents are well-protected:

Choosing the Right Box:

  • Sturdy and Secure: Select a sturdy box that’s large enough to fit your item snugly, leaving minimal room for movement. Double-walled cardboard boxes provide extra protection.
  • Pre-Applied Tape: Consider using boxes with pre-applied tape for added security and convenience.

Protecting Your Contents:

  • Cushioning Material: Use ample cushioning material like bubble wrap or packing peanuts to prevent damage.
  • Fragile Items: For fragile items, consider using specialized packing materials like foam inserts or void fill.
  • Void Fill: Use void fill, such as air pillows or packing peanuts, to fill any empty space in the box and prevent movement.

Labeling & Sealing:

  • Clear and Legible Labels: Affix clear and legible labels with the correct address, recipient’s name, and your return address.
  • Secure Tape: Use strong, secure tape to seal the box completely.
  • Fragile Labels: For delicate items, consider using fragile labels to alert handlers to exercise extra care.

Royal Mail Services for Large Parcels

Royal Mail offers several services for sending large parcels, each with its own features, delivery times, and pricing. The service you choose should depend on the urgency and importance of your shipment.

Royal Mail Tracked 24/48:

  • Delivery Time: Aim for delivery within 24 hours or 48 hours, depending on your location.
  • Tracking: Includes tracking capabilities to monitor your parcel’s journey.
  • Size & Weight Limits: Follow the size and weight limitations outlined earlier.
  • Cost: Cost varies based on weight and destination, and you can utilize Royal Mail’s online postage calculator for an estimate.

Royal Mail Special Delivery:

  • Delivery Time: Guaranteed next-day delivery before 1 pm, Monday to Friday.
  • Tracking: Offers real-time tracking with delivery notifications.
  • Size & Weight Limits: Follow the size and weight limitations outlined earlier.
  • Cost: Cost varies based on weight and destination, and you can utilize Royal Mail’s online postage calculator for an estimate.

Royal Mail International Services:

Royal Mail also provides a range of international services for large parcels, but these services and their regulations may vary based on the destination country. For detailed information on international shipping, please visit Royal Mail’s official website.

Sending Your Parcel

Once you’ve chosen the right packaging and service, you’re ready to send your parcel. Here’s how to prepare and send your package:

Preparing Your Parcel:

  • Double-check Compliance: Ensure your parcel adheres to Royal Mail’s size and weight regulations and that you’re not sending any prohibited items.
  • Utilize Postage Calculator: Use Royal Mail’s online postage calculator to determine the cost of your shipment based on the service, weight, and destination.
  • Purchase Postage: You can purchase postage online or at a local Post Office. For tracked services, you will need to print the postage label.

Dropping Off Your Parcel:

  • Post Office: Drop off your parcel at your nearest Post Office. If you’re using a tracked 24/48 service, you’ll need to present the pre-printed postage label.
  • Royal Mail Depot: Some Royal Mail depots offer parcel drop-off services. Check with your local depot for details.
  • Collection Service: Royal Mail offers collection services for large parcels. You can book a collection online or via phone.

Tracking Your Parcel

Once you’ve dropped off your parcel or arranged for a collection, you can track its progress using the tracking number provided by Royal Mail.

Tracking Your Parcel Online:

  • Tracking Website: Visit the Royal Mail website and enter your tracking number to view the status of your parcel.
  • Notifications: Opt for email or SMS notifications to receive updates on your parcel’s location and delivery status.

Frequently Asked Questions

What are the dimensions of a large letter?

A large letter can be up to 35.3cm x 25cm x 2.5cm (length x width x thickness).

What is the maximum weight I can send with Royal Mail Tracked 24/48?

The maximum weight for a Royal Mail Tracked 24/48 parcel is 30kg.

Can I send a parcel with fragile contents using Royal Mail?

Yes, you can send fragile items with Royal Mail, but you need to package them carefully to prevent damage. Use ample cushioning material, avoid loose packing, and consider using fragile labels.

How long does it take for a parcel to be delivered using Royal Mail Special Delivery?

Royal Mail Special Delivery guarantees next-day delivery before 1 pm, Monday to Friday.

Where can I drop off a parcel for Royal Mail collection?

Royal Mail offers a collection service for large parcels. You can book a collection online or via phone. The collection service is available at most Post Offices.

What if my parcel gets lost or damaged in transit?

If your parcel is lost or damaged during transit, you can file a claim with Royal Mail. The terms and conditions for claims vary based on the service used and the circumstances of the loss or damage.

Can I track my parcel internationally?

Yes, you can track your parcel internationally. If you’re using an international service, Royal Mail provides tracking information that updates as your parcel moves through the shipping process.


Sending a large parcel with Royal Mail doesn’t need to be a stressful experience. By understanding the size and weight limitations, choosing the right packaging, and selecting the appropriate service, you can ensure a smooth and efficient delivery. Remember to use Royal Mail’s online resources, such as the postage calculator and tracking website, to make the process even easier.

By following the steps outlined in this guide, you can confidently send your large parcels with Royal Mail and track their progress every step of the way.