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Sending a Parcel to Europe with Royal Mail: A Comprehensive Guide

Sending a gift to a friend in France? Need to ship documents to a business partner in Germany? Whatever your reason, Royal Mail provides reliable and efficient services to send parcels across Europe. This comprehensive guide will walk you through the process, step-by-step, ensuring a smooth and successful delivery.

Table of Contents

  • Introduction
  • Step 1: Choosing the Right Service
    • International Tracked
    • International Standard
    • Additional Services
    • Comparing Cost & Delivery Time
  • Step 2: Preparing Your Parcel
    • Packaging
    • Labeling
    • Prohibited Items
    • Customs Declaration
  • Step 3: Sending Your Parcel
    • Online Booking
    • Post Office Drop-off
    • Home Collection
  • Step 4: Tracking Your Parcel
    • Tracking Number
    • Delivery Confirmation
  • Step 5: Important Considerations
    • Customs & Duty
    • Delivery Time Frames
    • Insurance & Compensation
  • FAQ
  • Conclusion


Sending a parcel to Europe can seem daunting, but with Royal Mail, it’s a straightforward process. Whether you’re shipping a treasured family heirloom or a care package to a loved one, this guide will equip you with all the necessary information to ensure your parcel reaches its destination safely and securely.

Step 1: Choosing the Right Service

Royal Mail offers various services for sending parcels internationally, each tailored to different needs and budgets. Here’s a breakdown of the most popular options for sending to Europe:

International Tracked

International Tracked offers the most comprehensive service, providing tracking and insurance for your parcel. This option is ideal for valuable items, as it offers peace of mind knowing you can monitor its journey and receive compensation in case of loss or damage.

International Standard

If you’re sending a less valuable item and don’t require tracking, International Standard might be the more cost-effective option. This service provides basic delivery without tracking or insurance.

Additional Services

Royal Mail offers additional services to enhance your shipping experience:

  • Signed For: Provides a signature upon delivery, offering further proof of delivery for important documents or valuable items.
  • Special Delivery: Offers a guaranteed next-day delivery for urgent shipments.
  • Insurance: Provides additional insurance coverage beyond the standard included with International Tracked.

Comparing Cost & Delivery Time

The following table summarizes the different services, their estimated delivery times, and approximate costs (subject to change):

Service Estimated Delivery Time Approximate Cost
International Tracked 3-7 working days £15-£25
International Standard 5-10 working days £10-£15
Signed For Varies based on service Additional cost
Special Delivery Next day Additional cost

It’s recommended to check Royal Mail’s website for the most up-to-date pricing and estimated delivery times, as they can vary based on the destination and the specific service selected.

Step 2: Preparing Your Parcel

Properly preparing your parcel is crucial for a safe and secure delivery. Follow these steps to ensure your items arrive in perfect condition:


  • Choose the right box: Select a sturdy box that is slightly larger than your items, providing ample space for cushioning.
  • Add cushioning: Use bubble wrap, packing peanuts, or crumpled paper to protect your items from shocks and bumps.
  • Seal securely: Use strong tape to seal the box thoroughly, ensuring all seams and edges are covered.


Clear and accurate labeling is essential for successful delivery. Ensure the following information is clearly visible on your parcel:

  • Recipient’s name and address: Include full name, street address, city, postal code, and country.
  • Your name and address: Provide your full name and address so the parcel can be returned if necessary.
  • Country of destination: Clearly indicate the country where the parcel is being sent.

Prohibited Items

Some items are prohibited from being sent internationally by Royal Mail. It’s essential to familiarize yourself with these restrictions to avoid delays or issues:

  • Liquids: Liquids, including perfumes, cosmetics, and beverages, are generally prohibited.
  • Aerosols: Sprays and aerosols are restricted.
  • Explosives: Fireworks, explosives, and flammable materials are strictly prohibited.
  • Other Restricted Items: Check Royal Mail’s website for the latest list of prohibited items, as regulations can change.

Customs Declaration

For international shipments, a customs declaration form is required. This form provides details about the contents of your parcel and their value. Fill out the form accurately and legibly, including:

  • Description of contents: Clearly describe the items inside the parcel.
  • Value of goods: Estimate the value of the items in the currency of the destination country.
  • Origin of goods: Indicate the country where the items were manufactured.

Step 3: Sending Your Parcel

You have several options for sending your parcel:

Online Booking

The most convenient option is booking your service online through the Royal Mail website. Follow these steps:

  1. Visit the Royal Mail website and select “International Parcels.”
  2. Choose the service that best suits your needs.
  3. Enter the recipient’s address and destination country.
  4. Select your desired delivery options, such as insurance or Signed For.
  5. Generate a shipping label and print it out.
  6. Affix the label securely to your parcel.

Post Office Drop-off

Take your pre-packaged parcel, labeled and ready to ship, to your nearest post office.

  1. Inform the postal worker of your chosen service.
  2. Pay the postage fee and receive a receipt.
  3. Confirm the delivery details and drop off your parcel.

Home Collection

For larger parcels or if you find it difficult to get to a post office, Royal Mail offers a home collection service.

  1. Book a collection window online or by phone.
  2. Prepare your parcel and leave it in a safe, easily accessible location.
  3. The Royal Mail courier will collect your parcel within the specified timeframe.

Step 4: Tracking Your Parcel

Once your parcel is shipped, you can track its journey online:

Tracking Number

You’ll receive a unique tracking number after booking your service online or dropping off your parcel.

Delivery Confirmation

You’ll receive an email or text message notifying you when your parcel has been delivered.

Step 5: Important Considerations

Customs & Duty

When sending parcels to Europe, you should be aware of potential customs charges and duties. These fees are determined by the value of the items, the type of goods, and the destination country. It’s advisable to research potential customs charges before sending your parcel to avoid surprises upon delivery.

Delivery Time Frames

Allow sufficient time for international delivery, especially when sending to countries outside the UK. Delays can occur due to holidays, customs inspections, or unforeseen weather conditions.

Insurance & Compensation

Royal Mail offers various insurance options to protect your parcels in case of loss or damage. Check the terms of your chosen service to understand the coverage and compensation process.


  • What is the maximum weight and size for a parcel sent to Europe? The maximum weight for an International Tracked or International Standard parcel sent to Europe is 20kg. The maximum dimensions are 90cm x 60cm x 60cm. If you need to send a heavier or larger parcel, Royal Mail offers alternative shipping options.
  • How long does it take to send a parcel to Europe? Delivery times vary depending on the service selected and the destination country. For International Tracked, expect delivery within 3-7 working days. International Standard usually takes 5-10 working days. You can find more specific delivery estimates on the Royal Mail website.
  • What are the customs charges for sending a parcel to Europe? Customs charges and duties are determined by the value of the items, the type of goods, and the destination country. It’s difficult to provide a specific figure as it varies widely. To estimate potential fees, check the customs regulations of the destination country. You can also contact a customs broker for guidance.
  • Can I send a parcel with a prohibited item to Europe? No. Sending prohibited items internationally can lead to delays, fines, or even seizure by customs authorities. Always consult Royal Mail’s list of prohibited items before sending any parcel.
  • What happens if my parcel gets lost or damaged? If your parcel is lost or damaged, you may be eligible for compensation, depending on the service selected and the terms of the insurance policy. Contact Royal Mail immediately to report the issue and initiate a claim.
  • What are the different delivery options for sending a parcel to Europe? Royal Mail offers several delivery options for sending parcels to Europe, including:
    • International Tracked: Provides tracking and insurance for valuable items.
    • International Standard: Offers basic delivery without tracking or insurance.
    • Signed For: Provides a signature upon delivery, offering proof of delivery.
    • Special Delivery: Guarantees next-day delivery for urgent shipments.
  • Can I track my parcel’s journey online? Yes, you can track your parcel’s journey online using the tracking number provided. Visit the Royal Mail website or use the Royal Mail app to monitor its progress.
  • Where can I find a post office near me? You can find a post office near you using the Royal Mail website or app. The website offers a “Find a Post Office” tool that allows you to search by postcode or address.


Sending a parcel to Europe with Royal Mail is a relatively straightforward process when you follow the steps outlined in this guide. By choosing the appropriate service, preparing your parcel properly, and understanding potential customs and delivery considerations, you can ensure a smooth and successful delivery. If you encounter any difficulties, don’t hesitate to contact Royal Mail’s customer service for assistance.