Skip to content

Sending a Parcel with Canada Post: A Beginner’s Guide

Sending a package across the country or around the world can be a daunting task, but it doesn’t have to be. Canada Post offers a wide range of services to meet your shipping needs, whether you’re sending a birthday gift, a business document, or a delicate item requiring extra care. This comprehensive guide will walk you through the process of sending a parcel with Canada Post, from preparation to delivery, ensuring a smooth and hassle-free experience.

Table of Contents:

  • Preparing Your Parcel
    • Packaging
    • Packing
    • Addressing
    • Labeling
    • Insurance
  • Choosing the Right Shipping Option
    • Domestic vs. International Shipping
    • Delivery Speed
    • Pricing
    • Tracking
  • Sending Your Parcel
    • Online Shipping
    • Drop-Off Locations
    • Pick-up Services
    • Paying for Postage
  • Tips for Saving Money and Time
    • Packaging Tips
    • Discount Programs
    • Peak Season Shipping
  • Frequently Asked Questions (FAQ)
  • Conclusion

Preparing Your Parcel

The first step in sending a parcel is to ensure it’s properly packaged and prepared for shipment.


Canada Post offers various packaging options to suit different needs and budgets. You can choose from:

  • Boxes: Available in various sizes and materials, from standard cardboard boxes to sturdy, reinforced boxes for heavier items.
  • Envelopes: Ideal for lightweight items such as letters, documents, and small gifts. These come in various sizes and materials, including bubble wrap envelopes for added protection.
  • Tubes: Suitable for shipping long and cylindrical items such as posters, maps, and blueprints.

When selecting packaging, consider the size and weight of your parcel, the fragility of the contents, and the desired level of protection.


Packing your parcel correctly is crucial for ensuring safe and damage-free delivery. Here are some tips for packing your items:

  • Use packing materials: Fill empty spaces with cushioning materials like bubble wrap, packing peanuts, or shredded paper to prevent shifting and damage during transit.
  • Wrap fragile items individually: Wrap fragile items individually in bubble wrap or other protective materials.
  • Secure items with tape: Use strong, clear tape to seal all seams and openings, ensuring that the contents are secure.
  • Label the package clearly: Label the package with the contents, especially if it contains fragile items.


Accurate addressing is essential for ensuring your parcel reaches its destination. Ensure the recipient’s name and address are clearly written and legible. Use a permanent marker to write the address on the label.


Canada Post provides pre-printed labels, which you can obtain online or at Canada Post locations. These labels include all necessary information, such as the sender’s address, the recipient’s address, and the shipping service selected.


Consider adding insurance to your package for peace of mind. This covers loss or damage during transit. The insurance cost depends on the declared value of your package. You can choose the appropriate insurance level based on the item’s value and your risk tolerance.

Choosing the Right Shipping Option

Once your parcel is securely packed and labeled, you need to choose the right shipping option that best suits your needs and budget.

Domestic vs. International Shipping

  • Domestic Shipping: For sending parcels within Canada, you have a variety of options, ranging from standard lettermail to expedited services.
  • International Shipping: Shipping internationally involves more complexities, including customs regulations and potential delays.

Delivery Speed

Canada Post offers a range of delivery speeds to fit your timeframe and urgency:

  • Regular Mail: The most affordable option with estimated delivery times of 3-5 business days within Canada.
  • Expedited Parcel: Provides faster delivery, typically within 1-3 business days within Canada.
  • Xpresspost: Offers the fastest delivery service, usually within 1-2 business days within Canada.


The cost of shipping your parcel depends on various factors:

  • Weight and Size: Heavier and larger packages generally cost more to ship.
  • Destination: Shipping further distances typically involves higher costs.
  • Delivery Speed: Faster delivery options usually come with higher prices.


Tracking your package provides peace of mind and lets you monitor its progress. Canada Post offers tracking services for most shipping options, allowing you to follow the package’s journey from origin to destination.

  • Online Tracking: Access the Canada Post website and enter your tracking number to view the status of your package.
  • Mobile App: The Canada Post mobile app allows you to track your package on the go, receiving notifications about its progress.

Sending Your Parcel

With your parcel packed and the shipping option selected, you’re ready to send it on its way.

Online Shipping

The most convenient way to send a package is online. Visit the Canada Post website and follow these steps:

  1. Create an account: If you don’t already have one, create a Canada Post account.
  2. Enter details: Provide the sender’s and recipient’s information, select the shipping option, and enter the package’s dimensions and weight.
  3. Generate shipping label: Once you’ve provided all the necessary information, the website will generate a shipping label.
  4. Print and apply: Print the shipping label and securely attach it to your package.
  5. Pay for postage: Choose a payment method and complete the transaction online.

Drop-Off Locations

Canada Post has a vast network of retail locations and drop-off boxes across Canada. Locate the nearest drop-off point using the Canada Post website or app.

Pick-up Services

For added convenience, Canada Post offers pick-up services. You can schedule a pick-up for your package, and a Canada Post representative will collect it from your location. This is particularly helpful for larger or heavier packages.

Paying for Postage

You can pay for postage in several ways:

  • Online: Pay directly through the Canada Post website using a credit card, debit card, or PayPal account.
  • Cash: Pay in cash at Canada Post locations or participating retailers.
  • Prepaid Stamps: Purchase prepaid stamps online or at retail locations.
  • Gift Cards: Use Canada Post gift cards to pay for shipping.

Tips for Saving Money and Time

Here are some tips to maximize your shipping efficiency:

Packaging Tips

  • Use recycled materials: Utilize recycled boxes or packaging materials to reduce waste and save money.
  • Optimize packaging: Choose the smallest box that safely fits your item to minimize shipping costs.
  • Pack efficiently: Fill empty spaces in the box with packing materials to prevent movement and damage.

Discount Programs

Canada Post offers various discounts and promotions for businesses and individuals. Check the Canada Post website for current offers and programs.

Peak Season Shipping

During peak shipping seasons, such as the holiday season, shipping times can be longer, and prices might be higher. It’s wise to send your package early to avoid potential delays.

Frequently Asked Questions (FAQ)

Here are answers to some common questions about sending parcels with Canada Post:

  • What are the maximum dimensions and weight limits for a parcel?
    • The maximum dimensions and weight limits for parcels vary depending on the shipping service and destination. For more detailed information, refer to the Canada Post website.
  • What if my package is damaged during delivery?
    • If your package is damaged during delivery, you can file a claim with Canada Post. Ensure you have proof of purchase and adequate insurance coverage.
  • Can I track my package without a tracking number?
    • No, you can’t track your package without a tracking number.
  • What are the customs regulations for international shipping?
    • Customs regulations vary depending on the destination country. Be sure to review the specific requirements for your chosen destination.
  • How do I get a refund if my package is lost or stolen?
    • If your package is lost or stolen, you can file a claim with Canada Post, provided you have adequate insurance coverage.
  • Are there any specific requirements for shipping hazardous materials?
    • Yes, specific regulations apply to shipping hazardous materials. Contact Canada Post for detailed information on shipping hazardous materials.
  • Can I send a gift with my parcel?
    • Yes, you can send a gift with your parcel. However, you may need to declare its value for customs purposes.


Sending a parcel with Canada Post is a simple and efficient process when you know the right steps. By following the guidelines outlined in this guide, you can ensure your package is properly prepared, shipped with the right service, and delivered safely and on time. Remember to utilize online resources, take advantage of available discounts, and plan ahead to avoid potential delays, especially during peak shipping seasons. With Canada Post as your partner, you can rest assured that your parcels will reach their destination with ease.