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Sending a Parcel with DPD Local: A Complete Guide


DPD Local is a leading provider of parcel delivery services, offering a range of solutions for businesses and individuals alike. Known for its reliability, speed, and competitive pricing, DPD Local is a popular choice for sending parcels across the UK and internationally.

This comprehensive guide will walk you through the process of sending a parcel with DPD Local, from choosing the right service to tracking your delivery. Whether you’re a seasoned shipper or a first-time user, this step-by-step guide will equip you with all the information you need for a seamless and efficient delivery experience.

Table of Contents

Choosing the Right Service

DPD Local offers a variety of services to cater to different delivery needs and timelines. Understanding the nuances of each service is crucial to selecting the best option for your parcel.

Service Options:

  • Standard Delivery: This is the most economical option, typically arriving within 2-3 working days. Perfect for non-urgent items.
  • Next-Day Delivery: As the name suggests, this service ensures delivery within 24 hours, ideal for time-sensitive items or urgent shipments.
  • International Delivery: DPD Local offers a range of international delivery services, including express and economy options, to destinations across the globe.

Factors to Consider:

  • Delivery Timeframe: Consider the urgency of your shipment and the required delivery timeframe.
  • Cost: Compare the pricing for different services to find the most cost-effective option.
  • Size and Weight Restrictions: Check the maximum size and weight limits for each service.
  • Service Area: Ensure that your desired delivery location is covered by DPD Local’s service area.

To explore the full range of services and find the most suitable option for your needs, visit the DPD Local website. The website provides detailed information on each service, including pricing, delivery times, and any specific restrictions.

Preparing Your Parcel

Properly packaging your parcel is crucial for ensuring safe and damage-free delivery. Here’s a guide to preparing your parcel for shipping with DPD Local:

Packaging Requirements:

  • Box Size: Choose a box that is slightly larger than the item to allow for sufficient packing materials.
  • Packing Materials: Use appropriate packing materials such as bubble wrap, packing peanuts, or air pillows to cushion and protect fragile items.
  • Labeling: Ensure all labels are securely attached and clearly visible.

Tips for Secure Packaging:

  • Fragile Items: Pack fragile items carefully, using multiple layers of protection and labeling them clearly as “Fragile”.
  • Heavy Items: Use reinforced boxes and additional packing material to support the weight.
  • Sharp Items: Secure sharp edges with protective padding to prevent damage to the packaging or the delivery personnel.

Prohibited Items:

DPD Local prohibits the shipment of certain items, including:

  • Hazardous materials: Including flammable liquids, explosives, and radioactive materials.
  • Liquids: Unless they are properly packaged and meet specific regulations.
  • Perishable goods: Items that are susceptible to spoilage, such as food or plants.

For a complete list of prohibited items, refer to the DPD Local website or contact their customer support team.

Booking Your Delivery

DPD Local offers a variety of methods for booking your delivery, ensuring flexibility and convenience for all users.

Booking Methods:

  • Online Portal: The DPD Local website provides a user-friendly interface for creating an account, booking a delivery, and tracking your parcel.
  • Mobile App: The DPD Local mobile app offers a convenient way to book and manage your deliveries, providing real-time tracking and notifications.
  • Phone Call: Contact the DPD Local customer support team for assistance with booking your delivery over the phone.

Labeling and Addressing

Accurate labeling and addressing are crucial for ensuring your parcel reaches its destination safely and efficiently.

Label Requirements:

  • DPD Local Label: Use a DPD Local label, available for download on their website or through their app.
  • Address Information: Ensure the address information on the label is clear, complete, and accurate.
  • Contact Information: Include your name, phone number, and email address on the label.

Address Format:

  • Full Name: Write the full name of the recipient, including their title (Mr., Mrs., Ms., etc.).
  • Street Address: Include the complete street address, including house number, street name, and building number if applicable.
  • City, Postcode: Provide the correct city and postcode.
  • Country: If the delivery is international, specify the country.

Attaching the Label:

  • Securely Attach: Use strong tape to secure the label to the top of the parcel.
  • Clear Visibility: Ensure the label is clearly visible and not obscured by other packaging.

Delivery and Tracking

DPD Local offers a transparent and reliable delivery process, ensuring your parcel reaches its destination safely and on time.

Delivery Process:

  • Pick-up: DPD Local will collect your parcel from your chosen location (your home or business address).
  • Transportation: The parcel will be transported to the designated DPD Local sorting facility for processing.
  • Delivery: Once your parcel is sorted, it will be delivered to the recipient’s address.

Tracking your Parcel:

  • Online Tracking: Visit the DPD Local website or use the mobile app to track your parcel’s progress.
  • Tracking Number: You will receive a tracking number once your delivery is booked, allowing you to monitor its status.
  • Notifications: DPD Local provides notifications via email or SMS, keeping you updated on the status of your delivery.

Cost and Payment

DPD Local offers flexible payment options and transparent pricing structure, making it easy to budget for your deliveries.

Pricing Structure:

  • Flat Rates: DPD Local offers flat rates for certain services, especially for standard deliveries within the UK.
  • Weight-Based Pricing: For heavier parcels, the price will vary based on the weight and size of the parcel.

Payment Methods:

  • Online Payment: Pay for your delivery directly through the DPD Local website using various methods, including credit/debit cards and PayPal.
  • Payment on Delivery: Pay for your delivery upon arrival, directly to the DPD Local delivery driver.

Additional Costs:

  • Insurance: Consider purchasing insurance to protect your parcel against damage or loss during transit.
  • Special Handling Fees: There might be additional fees for handling oversized or heavy parcels, or for deliveries to remote areas.

For specific pricing information, refer to the DPD Local website or contact their customer support team.

Additional Services

DPD Local offers a variety of additional services to enhance your shipping experience and provide extra peace of mind.


  • Signature Required Delivery: Ensure that your parcel is delivered only to the designated recipient by requesting a signature upon delivery.
  • Redelivery Options: If you miss the initial delivery, DPD Local offers options for redelivery at a convenient time.
  • Insurance: Purchase insurance to protect your parcel against damage or loss during transit, providing financial compensation in the event of an incident.

FAQ Section

Q: What if I need to change my delivery address?

A: You can usually change your delivery address online or through the DPD Local mobile app. However, it is best to contact customer support for assistance if you need to make changes after your delivery has already been dispatched.

Q: What happens if I miss the delivery?

A: DPD Local will attempt to deliver your parcel again the next day. You will be notified by email or SMS about the redelivery attempt. You can also contact DPD Local to reschedule the delivery or arrange a delivery to a different location.

Q: Can I send fragile or valuable items with DPD Local?

A: Yes, you can send fragile or valuable items with DPD Local. It is recommended to purchase insurance for additional protection. It’s also important to package these items securely, following the guidelines mentioned in the “Preparing Your Parcel” section.

Q: What if my parcel gets lost or damaged during delivery?

A: If your parcel is lost or damaged during delivery, contact DPD Local customer support as soon as possible. Provide them with your tracking number and any relevant details, and they will investigate the matter further.

Q: How do I contact DPD Local customer support?

A: You can contact DPD Local customer support through their website, mobile app, or by calling their helpline number. Their contact information is readily available on their website.


Sending a parcel with DPD Local is a straightforward process, thanks to their user-friendly online platform, mobile app, and comprehensive services. By following the steps outlined in this guide, you can ensure a seamless and efficient delivery experience.

From choosing the right service and preparing your parcel appropriately to tracking its progress and resolving any potential issues, this guide provides all the information you need to confidently send your parcels with DPD Local.

Remember to utilize the additional services offered by DPD Local for enhanced peace of mind and added protection for your shipments.