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Frustrated with a Missing Royal Mail Tracking Number? Here’s What You Can Do!

Imagine this: you eagerly await a package, but the sender forgot to provide you with a tracking number. You’re left in the dark, wondering where your package is and when it will arrive. This is a common problem, especially with Royal Mail deliveries. While a reference number offers the most reliable way to track your package, you can still find ways to track your package without it. This guide will explore the different methods and provide valuable tips to help you locate your missing parcel.

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Understanding the Challenges

The Royal Mail tracking system relies heavily on the reference number, which is a unique code assigned to each package. Without this reference number, tracking becomes significantly more difficult. Royal Mail’s tracking system focuses on providing accurate information when a reference number is available.

Alternative Tracking Methods

While a reference number offers the best chance for successful tracking, here are some alternative methods you can try:

Using the Sender’s Information

If you know the sender’s name and address, you can try tracking the package using this information. Go to the Royal Mail website and access the “Track a Package” section. You can then enter the sender’s name and address. Keep in mind that this method might provide limited information and may not be effective for all packages. You can use this method if the package was sent within the UK. If the package was sent internationally, this method will not be effective.

Checking the Royal Mail Website for General Updates

The Royal Mail website allows you to check for general delivery updates. Go to the Royal Mail website and navigate to the “Track a Package” section. Even without a reference number, you can enter your postcode and estimated delivery date. Although this method won’t provide specific details, it might offer general information about potential delays or other updates.

Contacting Royal Mail Customer Service

You can try reaching out to Royal Mail customer service directly. You can contact them via phone, email, or live chat. Provide them with as much information as possible, including the sender’s name and address, the estimated delivery date, and any other relevant details. However, be prepared for potential wait times and limitations in information provided.

Using Third-Party Tracking Services

While Royal Mail offers limited tracking without a reference number, third-party tracking services can be a valuable resource. These services often use a network of sources to track packages, sometimes even providing more detailed information than the official delivery company. Some reputable third-party tracking services include:

  • ParcelTrack: This service offers comprehensive tracking for various delivery companies, including Royal Mail.
  • Ship24: This platform tracks packages from over 500 different carriers worldwide.
  • TrackChecker: This service provides real-time tracking updates for a variety of courier services, including Royal Mail.

While these services can be helpful, it’s important to remember that they are not directly affiliated with Royal Mail. Therefore, the information they provide might not be entirely accurate or up-to-date.

Tips for Future Deliveries

To avoid the frustration of missing tracking numbers, consider these tips for future deliveries:

  • Always request a tracking number from the sender. This ensures you have the information needed to track your package from the beginning.
  • Keep accurate records of all tracking numbers. Create a system for storing your tracking numbers, such as a spreadsheet or a dedicated app.
  • Check your email regularly for tracking updates. Many delivery companies send email notifications about package status.
  • Contact the sender if you haven’t received a tracking number within a reasonable timeframe. Promptly inquire about the tracking number so you can track your package.

Frequently Asked Questions

  • Can I track a Royal Mail package without a reference number if it’s a signed-for delivery?
    No, signed-for deliveries require a reference number for tracking.
  • What if I don’t know the sender’s address?
    Tracking without a sender’s address is extremely difficult.
  • Can I use a tracking number from a different delivery company to track my Royal Mail package?
    No, each delivery company has its own tracking system.
  • How long does it take for Royal Mail to update tracking information?
    Tracking information updates vary depending on the delivery stage.
  • Is it possible to track a package that has already been delivered?
    Yes, you can check the tracking information for a delivered package.


While tracking a Royal Mail package without a reference number can be challenging, it’s not impossible. By utilizing the alternative methods described in this guide and practicing proactive communication with the sender, you can increase your chances of finding your missing parcel. Remember, a reference number is crucial for reliable tracking, so always request it from the sender. By staying informed and using the provided methods, you can ensure a smoother and more stress-free experience with Royal Mail deliveries.