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The Ultimate Guide to Finding UPS Drop-Off Locations


In today’s fast-paced world, convenience is king. We’re all juggling busy schedules and demanding lifestyles, so having easy access to essential services is crucial. When it comes to shipping packages, finding a reliable and convenient UPS drop-off location is a top priority.

This comprehensive guide will empower you with the knowledge you need to locate the perfect UPS drop-off spot, whether you’re shipping a gift to a loved one, returning an online purchase, or sending important documents across the country.

Table of Contents:

  • Finding UPS Drop-Off Locations
    • Using the UPS Website
    • Utilizing the UPS Mobile App
    • Utilizing the “Find a Location” Tool
    • Utilizing the UPS Map
    • Using Third-Party Services
    • Looking for Nearby Stores
  • Types of UPS Drop-Off Locations
    • The UPS Store
    • Authorized Retail Locations
    • UPS Access Points
    • UPS Customer Centers
  • Tips for Dropping Off Your Package
    • Preparation
    • Dropping Off at Different Locations
  • FAQ Section
  • Conclusion

Finding UPS Drop-Off Locations

Navigating the world of UPS drop-off locations can feel overwhelming, but it doesn’t have to be. With a few handy tools and resources at your disposal, finding the closest and most convenient option is a breeze.

A. Using the UPS Website

The UPS website is your one-stop shop for all things shipping, including locating drop-off points. Simply head over to the website and follow these easy steps:

  1. Navigate to the “Find a Location” section. This can usually be found under the “Shipping” or “Support” tab.
  2. Enter your desired location information. You can search by address, city, state, or zip code.
  3. Select “Drop Off” as the service type. This will filter the results to display only locations accepting drop-offs.
  4. Review the search results. The website will display a list of nearby UPS locations, including their addresses, phone numbers, and operating hours.

B. Utilizing the UPS Mobile App

For those who prefer on-the-go convenience, the UPS mobile app is a game-changer. Download the app on your smartphone or tablet, and you’ll have a powerful location finder at your fingertips.

  1. Open the UPS app and tap the “Find a Location” button. This is usually found on the main screen or within the app’s menu.
  2. Grant the app access to your location. This will allow the app to utilize GPS functionality and pinpoint the nearest drop-off points to your current location.
  3. Review the search results. The app will display a list of nearby locations, their addresses, hours, and directions.

C. Utilizing the “Find a Location” Tool

For those who prefer a more direct approach, the UPS “Find a Location” tool is an excellent option. Simply visit the tool’s webpage, enter your location information, and let the magic happen.

D. Utilizing the UPS Map

UPS offers an interactive map tool that allows you to visually locate drop-off locations in your area. Simply click on the map to zoom in, explore different neighborhoods, and identify nearby locations.

E. Using Third-Party Services

Don’t forget about the power of third-party services like Google Maps. These services can often help you find UPS drop-off locations by simply searching for “UPS drop-off near me.”

F. Looking for Nearby Stores

Many popular retail stores offer UPS services, making it easier to drop off a package while running your errands. Some common locations include:

  • The UPS Store: This dedicated chain offers a comprehensive range of shipping services, including packaging, shipping, and drop-off.
  • Staples: This office supply retailer offers convenient UPS drop-off and shipping services.
  • Walgreens: This pharmacy chain offers UPS drop-off services, allowing you to conveniently ship packages while picking up your prescriptions.

Types of UPS Drop-Off Locations

Now that you know how to find drop-off locations, let’s explore the different types of UPS locations available:

A. The UPS Store

The UPS Store offers a comprehensive range of services, including:

  • Packing: The UPS Store can help you properly pack and secure your package for shipping.
  • Shipping: They offer a variety of shipping options, including ground, air, and express shipping.
  • Drop-off: You can drop off pre-packaged packages at The UPS Store.

B. Authorized Retail Locations

Many retail stores have partnered with UPS to offer drop-off services. These locations are often more convenient for those who are already making a purchase or running errands. Some common authorized retail locations include:

  • Office Depot: This office supply retailer offers UPS drop-off and shipping services.
  • Dollar General: This discount retailer offers UPS drop-off services at many of its locations.
  • Walmart: Many Walmart stores offer UPS drop-off services, making it easy to ship packages while you shop.

C. UPS Access Points

UPS Access Points are self-service kiosks or drop boxes that allow you to drop off packages 24/7. These locations are often located in convenient spots like grocery stores, gas stations, or apartment complexes. Access Points provide an easy and secure way to ship your packages, even outside of regular business hours.

D. UPS Customer Centers

UPS Customer Centers offer a full range of shipping services, including package drop-off, pick-up, and customer service assistance. These locations provide a more comprehensive experience for those needing assistance with specific shipping needs or requiring additional support.

Tips for Dropping Off Your Package

Once you’ve found the perfect drop-off location, there are a few key things to keep in mind to ensure a smooth and efficient drop-off experience.

A. Preparation

Proper preparation is essential for a stress-free drop-off.

  1. Package Your Items Securely: Use sturdy boxes or envelopes appropriate for the size and weight of your items. Securely tape all seams and ensure the packaging is intact to prevent damage during transit.
  2. Label Your Package Clearly: Include the recipient’s full name, address, and phone number, along with your return address. Make sure the label is firmly attached to the package, preferably in the center of the largest side.
  3. Complete Required Documentation: Depending on the type of package and shipping service, you may need to fill out additional documentation, such as customs forms or shipping labels.

B. Dropping Off at Different Locations

Each drop-off location has its own procedures. Here’s a breakdown:

  • The UPS Store: Staff at The UPS Store can assist with packing, shipping, and drop-off. They can also help you choose the best shipping service for your needs.
  • Authorized Retail Locations: Follow the instructions provided at the location. Most stores will have a dedicated area for UPS drop-offs, and you may need to complete a drop-off slip.
  • UPS Access Points: Access Points are self-service, so you’ll need to follow the instructions provided at the kiosk or drop box. This typically involves scanning a QR code, entering your shipping information, and dropping off your package.
  • UPS Customer Centers: Visit the customer service counter to drop off your package. They can help you with any questions you may have about your shipping options.

FAQ Section

Q1: Are there any fees for dropping off a package at a UPS Store or authorized retailer?
* A: Fees may apply depending on the services you choose, such as packaging, insurance, or specific shipping options. However, basic drop-off services are usually free. It’s best to check with the specific location for their fee structure.

Q2: Can I drop off a package after hours at an Access Point?
* A: Yes! Access Points are designed for 24/7 convenience. You can typically drop off packages at any time, regardless of business hours.

Q3: What are the maximum dimensions for a package I can drop off?
* A: UPS has size and weight restrictions for packages. The maximum weight and dimensions vary depending on the shipping method and destination. Check the UPS website or contact customer service for specific details.

Q4: Can I track my package after dropping it off?
* A: Absolutely! UPS offers package tracking services. Once you drop off your package, you will receive a tracking number. You can use this number to monitor your package’s progress through the UPS website, mobile app, or by calling customer service.

Q5: What happens if my package is lost or damaged during transit?
* A: UPS has a comprehensive policy for lost or damaged packages. If your package is lost or damaged, you can file a claim with UPS. The specifics of the claim process and the compensation you may receive will depend on the type of package, the shipping method, and the value of the items.


Finding a convenient UPS drop-off location is easier than you think. By utilizing the resources available, such as the UPS website, mobile app, and third-party services, you can quickly find the perfect location for your shipping needs. Remember to prepare your package properly, follow the instructions provided at each location, and take advantage of UPS’s tracking services to stay informed about your package’s progress. With a little planning and these helpful tips, shipping your packages will become a seamless and stress-free experience.