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Everything You Need to Know About UPS Passport Photos


Passport photos are an essential part of the travel process, and getting them right is crucial for a smooth journey. While you can certainly try to take your own passport photos, relying on a professional service like UPS ensures you meet all the necessary requirements and avoid potential delays. UPS offers convenient and reliable passport photo services, making it a popular choice for travelers. This comprehensive guide will provide you with everything you need to know about getting passport photos at UPS, from the requirements to the process and helpful tips. Let’s dive in!

Table of Contents

Passport Photo Requirements

Before heading to UPS, it’s essential to understand the specific passport photo requirements. These requirements ensure your photo meets the standards set by the issuing authority and avoids any potential rejection.

General Requirements:

  • Standard Photo Size: Passport photos must be 2 inches wide by 2 inches tall.
  • Head Size and Position: The distance between the top of your head (including hair) and the bottom of your chin should be between 1 and 1 3/8 inches. Your head must be centered in the photo with no tilting or bending.
  • Background Color: The background should be plain white or off-white with no shadows or patterns.
  • Lighting: Your photo should be taken with even lighting, ensuring your face is illuminated without any harsh shadows.
  • Facial Expression: You must have a neutral facial expression with your eyes open and looking directly at the camera.
  • Attire: Avoid wearing hats, sunglasses, or any other headwear unless it’s worn for religious reasons. Clothing should be simple and not obstruct your facial features.
  • Recent Photo: Your passport photo must be taken within the last 6 months to reflect your current appearance.

Specific Requirements for Different Countries:

It’s important to note that passport photo requirements can vary depending on the destination country. For instance, some countries may have specific guidelines regarding clothing, headwear, or background colors. It’s essential to check the official requirements of your destination country on websites like the US Department of State for detailed information.

Getting Passport Photos at UPS

UPS offers a convenient and reliable passport photo service at various locations across the country. Here’s how you can get your passport photos at UPS:

How to Schedule an Appointment:

  • Online: The easiest way to schedule an appointment is through the UPS website. Simply navigate to the “Passport Photos” section, select your preferred UPS Store location, and choose a suitable time slot.
  • Phone: You can also schedule an appointment by calling the UPS Store directly. The contact information for your chosen location can be found on the UPS website or through their store locator tool.

Location and Availability:

You can find the nearest UPS Store offering passport photo services using the UPS Store Locator tool available on the UPS website. Simply enter your zip code or address, and the tool will display a list of nearby locations.

The Process:

  1. Arrive at your scheduled appointment: Make sure to arrive on time to ensure the smooth flow of service.
  2. Photo Session: A trained UPS staff member will take your photo using a professional camera and backdrop. You may be given the option to retake the photo to ensure you get the best possible result.
  3. Payment and Receipt: You’ll be charged a fee for the service, and you’ll receive a receipt with information about your photos, including any digital copies or prints.

Tips for a Successful Passport Photo Experience

Follow these tips to ensure your passport photo session goes smoothly and you get a photo that meets the requirements:

Prepare for the Photo Session:

  • Familiarize yourself with the requirements: Before your appointment, review the passport photo requirements thoroughly to avoid any surprises.
  • Prepare your attire: Choose plain clothing that doesn’t obstruct your facial features. Remove any distracting jewelry or headwear.
  • Research specific requirements: If you’re traveling to a specific country, research its specific requirements for passport photos.

During the Photo Session:

  • Maintain a neutral expression: Look directly at the camera with a neutral expression, avoiding smiles or frowns.
  • Follow instructions: Listen carefully to the UPS staff member’s instructions to ensure a successful photo session.
  • Take multiple photos: If possible, ask to take several photos to ensure you get the best possible result.

After the Photo Session:

  • Receive your photos: You will receive your photos either digitally or as physical prints.
  • Processing time: Typically, your photos will be processed within minutes.
  • Delivery options: UPS may offer different delivery options for your photos, so inquire about available choices during your appointment.


Q: Can I use a personal photo for my passport application?

A: No, passport photos must be taken by an authorized professional.

Q: Can I take my own passport photo?

A: While it’s possible to take your own passport photo, it’s strongly recommended to use a professional to ensure it meets all requirements.

Q: How long will it take to get my passport photos at UPS?

A: Typically, passport photos are processed within minutes.

Q: Are UPS passport photos guaranteed to be accepted?

A: UPS follows the guidelines for passport photos. However, ultimate acceptance rests with the issuing authority.

Q: What if my photo is rejected?

A: UPS may offer a retake or a refund depending on the situation.

Q: Can I get passport photos for multiple people at once?

A: Yes, UPS offers services for groups and families.


Getting passport photos at UPS is a convenient and reliable option for travelers. By following the passport photo requirements and the tips outlined in this guide, you can ensure a smooth and successful photo session. If you have any questions, don’t hesitate to contact UPS directly for assistance. Remember, a well-taken passport photo can be a crucial factor in a stress-free travel experience.