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USPS Informed Delivery: A Complete Guide to Mail Previews & Management


Imagine this: You’re expecting a crucial document or a long-awaited package, but it never arrives. You’re left wondering if it was lost in the mail, delayed, or even stolen. Wouldn’t it be amazing to know exactly what’s coming your way before it even reaches your doorstep? That’s where USPS Informed Delivery steps in.

USPS Informed Delivery is a free service that empowers you to manage your mail like never before. It provides daily email notifications about your incoming mail and packages, giving you control and peace of mind. This comprehensive guide will walk you through everything you need to know about Informed Delivery, from signing up to utilizing its full potential.

Table of Contents

What is USPS Informed Delivery?

USPS Informed Delivery is a free service offered by the United States Postal Service that delivers daily email notifications about your expected mail and packages. It allows you to preview grayscale images of letter-sized mail pieces, including postcards and envelopes, and provides tracking information for packages.

Key Features:

  • Mail Preview: View grayscale images of letter-sized mail pieces expected to arrive on that day. This helps you stay organized and anticipate important mail, such as bills, invoices, or personal correspondence.
  • Package Tracking: Receive notifications about incoming packages and be provided with tracking links to monitor their progress. This allows you to track your packages from the moment they are shipped until they reach your doorstep.
  • Mail Management: Manage your mail preferences, including opting out of certain types of mail or signing up for additional services like package pickup or mail forwarding.

Benefits of Informed Delivery:

  • Stay Organized: Knowing what’s coming in the mail allows you to stay organized and manage your time effectively.
  • Reduce Missed Deliveries: Being aware of packages helps you avoid missed deliveries, saving you time and hassle.
  • Enhance Security: Informed Delivery can help you identify suspicious mail or potential scams, giving you a chance to take appropriate action.
  • Increase Efficiency: By anticipating deliveries, you can streamline daily tasks and make better use of your time.

How to Sign Up for Informed Delivery

Signing up for Informed Delivery is quick and easy. Follow these steps:

  1. Visit the Informed Delivery Website: Go to the official USPS Informed Delivery website.
  2. Enter your Address: Enter your full address, including street number, street name, city, state, and ZIP code, ensuring accuracy for correct notifications.
  3. Verify your Email Address: You’ll receive a verification email. Click the link provided to confirm your email address and begin receiving Informed Delivery previews.
  4. Optional: Add your Mobile Device: For added convenience, you can choose to receive push notifications on your mobile device. This will send instant alerts whenever new mail or package information is available.


Informed Delivery is available for most residential addresses in the United States. However, there might be some restrictions based on your location or address type.


If you encounter any issues while signing up, check your email spam folder or contact USPS customer service for assistance.

Using Informed Delivery Effectively

Once you’re signed up for Informed Delivery, you can start maximizing its benefits to manage your mail like a pro. Here’s how to make the most of this free service:

1. Accessing Your Daily Email Notifications:

Every morning, you’ll receive an email notification from Informed Delivery. The email will include:

  • Date: Indicates the date for which the mail preview is provided.
  • Mail Preview Images: Shows grayscale images of your letter-sized mail, including postcards and envelopes.
  • Package Tracking Information: Provides links to track your incoming packages and monitor their delivery progress.
  • Optional: Push Notifications: If you’ve added your mobile device, you’ll also receive instant push notifications for any new mail or package information.

2. Understanding Mail Preview Images:

The mail preview images in your Informed Delivery email are grayscale representations of your letter-sized mail. They provide a general idea of what’s coming your way, but they may not always show the complete details of the mail piece. Here’s what to keep in mind:

  • Limited Detail: The grayscale images provide a visual overview, but they don’t show the content or any text written on the mail piece.
  • Orientation: The images may not always be perfectly aligned with the actual orientation of the mail piece.
  • Limited Size: The images might be smaller than the actual mail piece, potentially obscuring some details.

3. Managing Package Tracking Information:

Informed Delivery provides you with tracking links for each incoming package. These links allow you to follow the progress of your package from the moment it’s shipped until it reaches your doorstep.

  • Click the Tracking Link: Click on the tracking link provided in the Informed Delivery email to access the package tracking page.
  • Track Progress: The tracking page will show the current status of your package, including its location, estimated delivery date, and any updates on its journey.
  • Receive Updates: You’ll receive notifications about changes in your package’s status, such as when it’s shipped, when it arrives at a local facility, or when it’s out for delivery.

4. Customizing Your Informed Delivery Settings:

Informed Delivery gives you control over your notification preferences and account details. Here’s how you can customize your settings:

  • Email Frequency: You can adjust the frequency of your daily email notifications. Choose to receive daily, weekly, or monthly emails, depending on your needs.
  • Notification Preferences: Customize your notification preferences for different types of mail or packages. You can choose to receive notifications for all mail, only packages, or only specific types of mail.
  • Manage Account Details: Update your contact information, change your password, or manage other account settings.
  • Opt Out: If you no longer want to receive Informed Delivery notifications, you can opt out of the service at any time.

Additional Informed Delivery Services

Informed Delivery goes beyond just notifying you about your mail and packages. It offers additional features and services that can further enhance your mail management experience:

1. Informed Delivery for Business: USPS offers a special version of Informed Delivery tailored for businesses. This service provides enhanced tracking capabilities, bulk mail management options, and other tools for streamlining business mail operations.

2. Informed Delivery for International Shipments: While Informed Delivery primarily focuses on domestic mail, it can also be helpful for tracking international shipments. However, the level of detail and tracking information available for international packages may vary depending on the carrier and destination.

3. Other USPS Services: Informed Delivery seamlessly integrates with other USPS services, such as package pickup, mail forwarding, and address changes. You can use Informed Delivery to manage your mail preferences and access these additional services with ease.

FAQs (Frequently Asked Questions)

Here are some common questions about USPS Informed Delivery:

1. Is Informed Delivery free?

Yes, Informed Delivery is a completely free service offered by the United States Postal Service. There are no subscription fees or hidden costs associated with using it.

2. Do I need to create a USPS account to use it?

No, you don’t need to create a USPS account to use Informed Delivery. You can simply provide your address and email address to sign up.

3. What if I don’t see my mail in the preview?

Informed Delivery previews only letter-sized mail pieces, such as postcards and envelopes. It does not include packages, oversized envelopes, or other types of mail. Additionally, there might be a slight delay in the preview images appearing, so you may not see every mail piece immediately.

4. Can I use Informed Delivery to track mail from other carriers?

No, Informed Delivery is specifically for tracking mail and packages shipped through the United States Postal Service. It does not provide tracking information for shipments sent through other carriers, such as FedEx or UPS.

5. What happens if I move or change my address?

If you move or change your address, you’ll need to update your information in your Informed Delivery account. You can do this by logging into your account and entering your new address. Once you update your address, you’ll start receiving notifications for your new location.

6. Is my personal information secure with Informed Delivery?

USPS takes the security of your personal information very seriously. They utilize industry-standard security measures to protect your data and prevent unauthorized access.

7. What if I have issues with the service?

If you experience any issues with Informed Delivery, you can contact USPS customer service for assistance. You can find their contact information on the USPS website.

8. How can I opt out of Informed Delivery?

You can opt out of Informed Delivery at any time by logging into your account and following the instructions to unsubscribe. You can also contact USPS customer service to opt out of the service.


USPS Informed Delivery is a powerful tool that can significantly simplify your mail management experience. By providing daily notifications about your incoming mail and packages, it empowers you to stay organized, reduce missed deliveries, enhance security, and increase efficiency.

Whether you’re expecting important documents, valuable packages, or simply want to stay on top of your mail, Informed Delivery is a free and easy-to-use service that can make a big difference in your everyday life. Sign up today and experience the convenience and peace of mind it offers.