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USPS Package Intercept: How to Stop or Reroute a Shipment


Have you ever shipped a package only to realize you sent it to the wrong address? Or maybe you’re expecting a gift you don’t want, or you need to change your delivery address unexpectedly. In these situations, what can you do to manage your package delivery effectively? The USPS Package Intercept service offers a solution, allowing you to modify the destination of your package after it has been shipped. This comprehensive guide will explain how USPS Package Intercept works, including its benefits, limitations, and step-by-step instructions on how to use it.

Table of Contents

What is USPS Package Intercept?

USPS Package Intercept is a valuable service provided by the United States Postal Service that enables senders and recipients to modify the delivery of a package after it has been shipped. Whether you need to change the delivery address or stop a package entirely, USPS Package Intercept allows you to regain control over your shipments.

The service proves useful in various scenarios. For example, if you mistakenly sent a package to the wrong address, you can use Package Intercept to reroute it to the correct destination. Or, if you’re expecting an unwanted gift, you can stop it before it reaches you. You can also use Package Intercept to change your delivery address if you’re moving or going on a trip.

However, it’s essential to understand that USPS Package Intercept is not a universal solution. The service has limitations, and not all packages qualify for interception. Certain restrictions apply based on the item type and package status. For example, packages containing hazardous materials, perishable goods, or those that have already been delivered are ineligible for interception.

How to Use USPS Package Intercept

Now that you have a clear understanding of USPS Package Intercept, let’s delve into the step-by-step process of using the service.

Step 1: Check Eligibility

The first step is to determine if your package qualifies for interception. You can verify the eligibility of your package using the USPS website. To check if your package is eligible, you need to provide the tracking number and the status of the package. If your package meets the eligibility criteria, you can proceed to initiate the intercept request.

Step 2: Initiate the Request

Once you’ve confirmed your package’s eligibility, you can initiate the intercept request. There are two ways to initiate a request: online through the USPS website or by phone.


  • Visit the USPS website and navigate to the “Package Intercept” section.
  • You’ll be prompted to enter your package tracking number, sender’s information, recipient’s information, and the desired action (stop or redirect). If you’re requesting a redirect, you’ll also need to enter the new delivery address.
  • Once you’ve entered all the required information, you can submit your request.

By Phone:

  • Call the USPS Customer Service number, which is available 24/7.
  • You’ll need to provide the same information as you would online, including the package tracking number and details.

Step 3: Provide Required Information

To proceed with your intercept request, you need to provide the following information:

  • Tracking number: The unique tracking number associated with your package.
  • Sender information: The name and address of the person who sent the package.
  • Recipient information: The name and address of the intended recipient.
  • Desired action: Specify whether you want to stop the package or redirect it to a new address.
  • New address: If you’re requesting a redirect, you need to provide the new delivery address.

Step 4: Payment

USPS Package Intercept is a paid service, and you will be charged a fee to use it. The fee varies depending on the type of intercept request and the package’s destination. You can pay the fee online using a credit card, debit card, or PayPal. Alternatively, you can call the USPS Customer Service number to pay by phone.

Step 5: Confirmation and Tracking

After you’ve submitted your intercept request, you’ll receive confirmation via email or text message. This confirmation will include a unique intercept request number and information on the status of your request. You can use this request number to track the status of your request and the package.

Keep in mind that it may take some time for the USPS to process your intercept request, and the package’s delivery status will reflect the updates. You’ll be notified by USPS if the intercept was successful, or if there were any issues with processing your request.

Important Considerations

To ensure a successful intercept, it’s crucial to consider several factors:

  • Time limits: USPS Package Intercept has specific time limits for submitting a request. The earlier you initiate the request, the more likely it is to be successful. Check the USPS website for the specific time limits for intercepting packages.
  • Exceptions: There are instances where Package Intercept might not be feasible, such as if the package has already reached its destination. In such cases, you may have to contact the sender directly or visit the local post office for alternative solutions.
  • Alternatives: If you can’t use Package Intercept, you can try contacting the sender directly to request a change of address or to stop the package. You can also contact the local post office for assistance.

FAQ Section

Here are some answers to frequently asked questions about USPS Package Intercept:

Q: What if the package is already in transit?

A: If the package is already in transit, it may still be eligible for interception, depending on its location and the time remaining before delivery. However, the chances of success decrease as the package gets closer to its destination.

Q: What happens to the package if I request a stop?

A: If you request to stop the package, the USPS will return it to the sender.

Q: How much does it cost to use Package Intercept?

A: The cost of using Package Intercept depends on the type of request (stop or redirect) and the package’s destination. Check the USPS website for up-to-date pricing information.

Q: What if I need to change the recipient’s name?

A: USPS Package Intercept only allows you to change the delivery address or stop the package. If you need to change the recipient’s name, you’ll need to contact the sender directly.

Q: What if I can’t find the tracking number?

A: If you can’t find the tracking number, you’ll need to contact the sender or the local post office for assistance.

Q: What happens if the intercept request is denied?

A: If your intercept request is denied, you’ll receive a notification from the USPS. This could happen if the package is not eligible for interception or if the request was submitted too late.

Q: Can I intercept a package sent internationally?

A: USPS Package Intercept is only available for domestic packages within the United States.

Q: Is there a way to intercept a package sent by a private carrier?

A: USPS Package Intercept only applies to packages sent through the United States Postal Service. If your package was sent through a private carrier, you’ll need to contact that carrier directly to inquire about their interception policies.


USPS Package Intercept is a valuable service for anyone who needs to manage their package deliveries effectively. Whether you need to change the delivery address, stop an unwanted gift, or prevent a package from being delivered to the wrong address, this service allows you to regain control over your shipments. By understanding the eligibility requirements, step-by-step instructions, and important considerations, you can navigate the process smoothly and successfully. Remember to act quickly and utilize the USPS website and customer service for assistance throughout the process. The USPS Package Intercept service provides a valuable tool for ensuring your packages reach the correct destination at the right time, offering peace of mind and increased flexibility in managing your shipments.