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The Importance of Tracking Your Packages: A Comprehensive Guide to USPS Tracking Services

In today’s fast-paced world, online shopping has become an integral part of our lives. Whether you’re ordering a new gadget, a birthday gift, or everyday essentials, chances are you’ll be relying on a shipping service to get your purchases delivered. This is where package tracking comes in. Knowing where your package is and when it’s expected to arrive brings peace of mind and helps you plan accordingly. The United States Postal Service (USPS) offers a robust tracking system, designed to provide users with comprehensive information and real-time updates throughout the delivery journey. This comprehensive guide will explore the intricacies of USPS tracking, from understanding tracking numbers to utilizing Informed Delivery, ensuring you have a smooth and informed shipping experience.

Table of Contents

  • Understanding USPS Tracking Numbers
  • Multiple Ways to Track Your Package
    • USPS Website
    • USPS Mobile App
    • Third-Party Tracking Services
  • Informed Delivery: A Sneak Peek into Your Mail
  • Troubleshooting Tracking Issues
  • Frequently Asked Questions (FAQ)
  • Conclusion

Understanding USPS Tracking Numbers

The core of any package tracking system lies in the unique tracking number assigned to each shipment. A USPS tracking number is a string of digits, usually 20 digits long, that acts as a digital fingerprint for your package, allowing you to follow its journey from origin to destination.

Types of USPS Tracking Numbers:

  • 20-Digit Tracking Numbers: These are the most common type, usually found on packages shipped via USPS Priority Mail, Priority Mail Express, and First-Class Mail.
  • 13-Digit Tracking Numbers: These are used for packages shipped via USPS Parcel Select, Media Mail, and some other services.

Where to Find Your Tracking Number:

  • On the Package: The tracking number is typically printed on the shipping label attached to your package.
  • Shipping Confirmation: When you ship a package through USPS, you’ll receive a confirmation email or text message that includes the tracking number.

Multiple Ways to Track Your Package

USPS provides various avenues for tracking your package, catering to different preferences and levels of tech-savviness.

USPS Website

  • Step 1: Navigate to the USPS Tracking website (
  • Step 2: Enter your 20-digit or 13-digit tracking number in the provided field.
  • Step 3: Click on “Track.”
  • Step 4: The USPS website will display your package’s current status, estimated delivery date, and a history of its journey. This may include scan points, where and when your package was processed, and any potential delays.

USPS Website Features:

  • Estimated Delivery Date: The website displays an estimated delivery date for your package based on its current location and service type.
  • Package Location Updates: You can see real-time updates on your package’s location as it progresses through the delivery network.
  • Delivery Confirmation: Once your package is delivered, the USPS website will update the status to “Delivered” and may provide additional details like the delivery time and recipient’s signature (if required).

USPS Mobile App

  • Step 1: Download the USPS mobile app from the App Store (iOS) or Google Play Store (Android).
  • Step 2: Sign in to your USPS account or create one if you don’t have one.
  • Step 3: Tap on the “Track” option.
  • Step 4: Enter your tracking number in the field provided.
  • Step 5: The app will display your package’s current status, estimated delivery date, and delivery history.

USPS Mobile App Features:

  • Notifications: The app can send you push notifications for important tracking updates, such as when your package has shipped, is out for delivery, or has been delivered.
  • Scan-to-Track: Some USPS mobile apps have a “scan-to-track” feature, allowing you to quickly track a package by simply scanning the barcode on the shipping label.

Third-Party Tracking Services

Several third-party tracking services are available that integrate with USPS and other shipping carriers. These services provide a centralized platform for tracking multiple packages from various carriers in one place.

Popular Third-Party Tracking Services:

  • PackageTrackr: This service offers a clean and user-friendly interface, allowing you to track multiple packages, receive alerts, and view detailed delivery information.
  • AfterShip: This service allows you to track packages from over 1,000 carriers worldwide, including USPS. It offers features like delivery estimates, automated notifications, and order management.

Advantages of Third-Party Tracking Services:

  • Centralized Tracking: They consolidate tracking information from multiple carriers, eliminating the need to visit various individual websites.
  • Enhanced Features: They often offer additional features like package forwarding, insurance, and return shipping.

Limitations of Third-Party Tracking Services:

  • Accuracy: The accuracy of information provided by third-party services depends on the reliability of the carrier’s tracking data.
  • Subscription Fees: Some third-party services may require a paid subscription for access to all features.

Informed Delivery: A Sneak Peek into Your Mail

Informed Delivery is a complimentary service offered by USPS that provides you with a digital preview of your incoming mail. This means you’ll receive daily email notifications showcasing images of the letters, postcards, and other flat mail pieces addressed to you.

Benefits of Informed Delivery:

  • Preview Your Mail: Informed Delivery lets you see what mail is expected to arrive at your mailbox before it actually gets there. This allows you to be prepared for important bills, notices, or promotional mail.
  • Manage Mail Delivery: If you see unwanted mail in your preview, you can choose to opt out of future deliveries, helping to reduce the amount of junk mail you receive.
  • Reduce Unwanted Mail: Informed Delivery can help you identify and opt out of unwanted mail, leading to a more organized and streamlined mailbox.

Signing Up for Informed Delivery:

  • Step 1: Visit the Informed Delivery website (
  • Step 2: Click on “Sign Up” and enter your address.
  • Step 3: Verify your identity by providing your email address and phone number.
  • Step 4: You’ll receive a confirmation email with a link to activate your Informed Delivery account.

What’s Included in Informed Delivery Previews:

  • Letters and Postcards: You’ll receive previews of all letters and postcards addressed to you, including envelopes with transparent windows.
  • Other Flat Mail: You’ll also see previews of certain flat mail pieces, such as magazines and catalogs.

Limitations of Informed Delivery:

  • Not All Mail: Informed Delivery doesn’t include all types of mail, such as packages, oversized envelopes, or mail sent through private carriers.
  • Not Real-Time Tracking: Informed Delivery provides previews of expected mail, but it doesn’t offer real-time tracking like the USPS website or mobile app.

Troubleshooting Tracking Issues

While USPS tracking is generally reliable, there are instances where you may encounter issues.

Common Tracking Issues:

  • Tracking Number Not Found: This could occur due to an incorrect tracking number, a delay in the system updating, or a technical glitch.
  • Status Stuck: If your package’s status hasn’t changed for an extended period, it might be experiencing a delay due to weather, holidays, or other unforeseen circumstances.
  • Delayed Delivery: Delivery delays can occur due to various factors such as heavy traffic, adverse weather conditions, or unexpected volume surges.

Troubleshooting Steps:

  • Verify the Tracking Number: Double-check that you have entered the correct tracking number.
  • Wait for System Updates: Tracking systems sometimes take a few hours to update. Try checking again later.
  • Contact USPS Customer Service: If the issue persists, contact USPS customer service by phone (1-800-ASK-USPS), online through their website, or via social media.
  • Check with the Sender: Contact the sender of your package to inquire about their tracking information or if they are aware of any delays.

Frequently Asked Questions (FAQ)

Here are some commonly asked questions regarding USPS tracking and Informed Delivery.

  • What happens if my package is lost or damaged?
    • If your package is lost or damaged, you can file a claim with USPS. You’ll need to provide them with the tracking number, a description of the package and its contents, and proof of purchase.
  • How do I file a claim for a lost or damaged package?
    • You can file a claim online through the USPS website, by phone (1-800-ASK-USPS), or at a local post office.
  • What are the different delivery options available through USPS?
    • USPS offers a wide range of delivery options, including First-Class Mail, Priority Mail, Priority Mail Express, Parcel Select, Media Mail, and more. Each option has different speed, pricing, and features.
  • How long does it take for USPS to deliver a package?
    • The delivery time for a USPS package depends on the destination, service type, and any unforeseen delays. You can usually find estimated delivery times on the USPS website or mobile app.
  • How can I avoid package theft?
    • To prevent package theft, you can consider having packages delivered to a secure location like a neighbor’s house, a local business, or a USPS post office. You can also request signature confirmation to ensure the package is delivered directly to you.


This guide has provided a comprehensive overview of USPS tracking services, empowering you to monitor your packages with ease. From understanding tracking numbers to utilizing Informed Delivery, you now have the tools to navigate the world of shipping with confidence. Remember, tracking your packages is crucial for peace of mind, helping you stay informed and prepared.

Don’t hesitate to utilize the FAQ section and the provided resources to address any further queries. Happy shipping!