Finding a nearby bpost location when you need to send a package, buy stamps, or access other postal services can be a time-sensitive matter. Thankfully, bpost offers various service points across Belgium, including Post Offices, Postal Points, Parcel Lockers, Parcel Points, Red boxes, and Masspost Centers/HyperCenters, making it convenient to find one close to you.
To simplify your search and help you locate the most convenient bpost service point for your needs, bpost provides a user-friendly online locator tool. In this blog post, we’ll guide you through using this tool step by step.
Table of Contents
Step-by-Step Guide to Using the bpost Locator Tool
Step 1: Accessing the bpost Locator Tool
To begin your search, navigate to the bpost website and locate the specific page dedicated to the locator tool. You can easily find it by searching for “bpost locations” or “bpost near me” on the bpost website.
Step 2: Entering Your Location
The bpost locator tool offers flexible search options, allowing you to specify your location using any of the following:
- Place name: Simply type the name of the city, town, or village where you are located.
- Postal code: Enter the five-digit postal code of your area.
- Specific address: If you require a bpost branch in the immediate vicinity, you can input your full address.
Step 3: Refining Your Search
To ensure you find the most suitable bpost service point for your requirements, the locator tool provides various filters that you can apply to refine your search results. These filters include:
- Type of service point: Choose the specific type of bpost location you’re looking for:
- Post Offices: These are the traditional full-service bpost branches, offering a wide range of services, including sending letters and parcels, buying stamps, managing postal mailboxes, and handling financial transactions.
- Postal Points: Located in partner businesses like supermarkets or convenience stores, Postal Points offer basic services like sending parcels and buying stamps.
- Parcel Lockers: Available 24/7, Parcel Lockers provide a secure and convenient option for sending and receiving parcels without time constraints.
- Parcel Points: Similar to Postal Points, Parcel Points primarily focus on parcel services and are often found in retail locations.
- Red boxes: These are the familiar red mailboxes found on street corners, designated for dropping off pre-paid letters and postcards.
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Masspost Centers / HyperCenters: These large centers handle bulk mail and parcels for businesses and are not typically used by individual customers.
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Partner Services: If you need to access services offered by bpost partners, such as BNP Paribas Fortis banking services, you can select the relevant partners to narrow down your search to locations offering these services.
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Opening Hours: To find a bpost service point that’s open when you need it, you can set a specific time range for your search.
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Products & Services: To pinpoint a location offering the specific postal service you require, select the relevant services from the list, such as buying stamps, sending registered mail, or collecting parcels.
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Parcel Locker Type: If you’re looking for a Parcel Locker, you can further refine your search by choosing between those with screens and those without. Parcel Lockers without screens require the use of the My bpost app for access.
Step 4: Using the “Open Now” Switch
For those seeking a bpost location that’s currently open, the “Open Now” switch provides a convenient way to filter out any closed branches, saving you time and unnecessary trips.
Step 5: Understanding the Map
The bpost locator tool incorporates a map to visually display the search results. Each bpost service point identified in your search is marked with a designated icon on the map, making it easy to see the locations relative to your position and gauge distances. You can also refine your search directly on the map using a map-based search function.
Step 6: Getting Detailed Information
Once you’ve identified a potential bpost location from the map or the list of results, clicking on the marker or listing will reveal detailed information about that specific service point:
- Center name: The official name of the bpost branch or service point.
- Phone number: The contact number for the service point.
- Address: The complete postal address of the location.
- Itinerary link: Clicking this link will open a new window with directions to the service point from your current location.
- Accessibility information: Details about wheelchair accessibility and any specific access procedures for the service point.
- Business Hours: The opening and closing times for each day of the week.
- List of products and services available: A comprehensive list of all postal services offered at that particular location.
My bpost App: A Convenient Companion
In addition to the online locator tool, bpost offers a mobile app called My bpost, which provides an even more convenient way to manage your postal needs. The My bpost app is particularly helpful when using bpost post point locations, especially Parcel Lockers. The My bpost app allows you to:
- Track parcels: Easily monitor the progress of your shipments and receive real-time updates on their whereabouts.
- Access screenless Parcel Lockers: Open and collect parcels from screenless Parcel Lockers using your smartphone.
For a seamless experience managing your bpost shipments and accessing Parcel Lockers, we recommend downloading the My bpost app. It’s available for free on both the App Store and Google Play.
FAQ Section
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What types of parcels can I send from a bpost service point?
You can send various parcel types from bpost service points, including standard parcels, registered parcels, and international parcels. Size and weight limits vary depending on the destination and type of parcel service you choose. It’s best to consult the bpost website or inquire at a specific service point for detailed information on size and weight restrictions. -
What are the opening hours of bpost Post Offices?
General opening hours for bpost Post Offices are typically Monday to Friday from 9:00 AM to 5:00 PM and Saturday from 9:00 AM to 12:00 PM. However, specific opening hours may vary between locations, especially for Postal Points and Parcel Lockers. Always check the individual service point’s details on the bpost locator tool or website for the most accurate opening hours. -
How do I use a screenless Parcel Locker?
To use a screenless Parcel Locker, you need to have the My bpost app installed on your smartphone. Once you’ve received notification that your parcel is ready for collection at a screenless locker, open the My bpost app and follow the instructions to open the designated locker compartment. -
Do I need a bpost account to use the locator tool or the app?
You can use the bpost locator tool without creating a bpost account. However, having an account offers additional benefits, including access to your shipping history and the ability to track eShop orders. Similarly, while you can use some features of the My bpost app without logging in, creating an account enhances its functionality and allows you to track all your bpost parcels, regardless of the delivery service used.