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Becoming an OnTrac Delivery Driver: A Comprehensive Guide


The delivery industry is booming, and with it comes an increasing demand for skilled and reliable drivers. If you’re seeking a career path with flexibility, competitive pay, and the opportunity to make a difference in people’s lives, then becoming an OnTrac delivery driver might be the perfect fit for you.

OnTrac is a leading regional delivery service provider, known for its commitment to delivering packages safely, efficiently, and on time. They offer a range of services including ground delivery, LTL shipping, and expedited freight, catering to both businesses and individuals.

This comprehensive guide aims to provide you with all the information you need to embark on your journey as an OnTrac delivery driver, from understanding the requirements and application process to exploring the benefits and day-to-day responsibilities.

Table of Contents:

  • Requirements and Qualifications
    • Driving Record
    • Background Check
    • Physical Requirements
    • Vehicle Requirements
  • The Application Process
    • Step-by-Step Guide
    • Hiring Process
    • Tips for Success
  • Salary and Benefits
    • Compensation
    • Benefits
    • Work Schedule
  • Training and Development
    • Initial Training
    • Ongoing Support
  • The OnTrac Driver Experience
    • Day-to-Day Responsibilities
    • Challenges and Rewards
  • Tips for Success as an OnTrac Driver
    • Safety First
    • Customer Service
    • Time Management
    • Professionalism
  • Frequently Asked Questions
  • Conclusion

Requirements and Qualifications

To be considered for an OnTrac delivery driver position, you must meet a set of specific requirements. These ensure that all drivers are capable, qualified, and committed to providing a safe and reliable delivery experience. Here’s a detailed breakdown of the essential qualifications:

Driving Record:

  • Age: You must be at least 21 years old.
  • License: You must possess a valid driver’s license in good standing, with a clean driving record.
  • Endorsements: Depending on the specific delivery route and type of vehicles used, you may need certain endorsements on your driver’s license.
  • Traffic Violations: OnTrac strictly reviews driving records, and any significant violations, accidents, or suspensions could disqualify you.

Background Check:

  • Criminal History: As part of the hiring process, OnTrac conducts thorough background checks, including a review of your criminal history.
  • Drug Screening: You’ll also undergo a drug screening as part of the hiring process.
  • Employment History: Your employment history will be verified to ensure you have a consistent work record.

Physical Requirements:

  • Lifting and Carrying: The job involves lifting and carrying packages, often exceeding 50 pounds.
  • Standing and Walking: You’ll be on your feet for extended periods, walking, climbing stairs, and maneuvering through different environments.
  • Physical Fitness: OnTrac looks for individuals who are physically fit and capable of handling the demands of the job.

Vehicle Requirements:

  • Make and Model: OnTrac has specific requirements for the type of vehicle you can use for deliveries.
  • Year: Depending on the specific route and delivery needs, there may be a minimum year requirement for your vehicle.
  • Insurance: You must have adequate liability insurance coverage for your vehicle.
  • Vehicle Maintenance: You are responsible for ensuring your vehicle is in good working order and meets OnTrac’s safety standards.

The Application Process

If you meet the minimum requirements, you can apply for an OnTrac delivery driver position. Here’s a step-by-step guide to navigate the application process:

Step-by-Step Guide:

  1. Visit the OnTrac Website: Go to the OnTrac website and search for “Careers” or “Job Openings.”
  2. Browse Available Positions: Look for delivery driver positions in your area and filter your search based on specific criteria if needed.
  3. Submit Your Application: Complete the online application form, providing accurate and detailed information about your qualifications and experience.
  4. Upload Required Documents: Upload copies of your driver’s license, proof of insurance, and any other required documentation.
  5. Complete Background Check: After submitting your application, you will be required to complete a background check, which includes a review of your driving record, criminal history, and drug screening.
  6. Interview: If your application is selected, you will be invited to an interview. Prepare by researching OnTrac and practicing answering common interview questions.

Hiring Process:

  • Timeline: The hiring process can vary in duration depending on the volume of applications. It typically takes a few weeks to a month from application to potential start date.
  • Interview Stages: The interview process may involve multiple rounds. You could first have a phone interview, followed by an in-person interview with the hiring manager.
  • Training: Once you’re hired, you’ll undergo a comprehensive training program, covering company policies, safety procedures, route planning, package handling, and customer service skills.

Tips for Success:

  • Research OnTrac: Before the interview, familiarize yourself with OnTrac’s history, services, and values.
  • Practice Interview Questions: Practice answering common interview questions related to your experience, work ethic, and customer service skills.
  • Highlight Key Skills: During the interview, emphasize your ability to work independently, manage time effectively, and provide excellent customer service.
  • Safety Awareness: Showcase your commitment to safety by demonstrating knowledge of traffic regulations and defensive driving techniques.

Salary and Benefits

One of the most attractive aspects of becoming an OnTrac delivery driver is the competitive compensation and benefits package. Here’s a breakdown of what you can expect:


  • Hourly Rate: The hourly rate for OnTrac delivery drivers can vary depending on experience, location, and delivery volume.
  • Bonuses: You may be eligible for performance-based bonuses, such as exceeding delivery targets or maintaining a high level of customer satisfaction.
  • Overtime: You can earn overtime pay for working beyond your regular hours.


  • Health Insurance: OnTrac offers various health insurance plans to choose from, including medical, dental, and vision coverage.
  • Paid Time Off: You’ll be eligible for paid vacation time, sick leave, and other forms of paid time off.
  • Retirement Plan: OnTrac may provide a retirement plan with employer contributions.
  • Other Benefits: Depending on the specific location and position, you may be eligible for additional benefits like employee discounts, tuition reimbursement, or life insurance.

Work Schedule:

  • Flexibility: OnTrac offers flexible work schedules, allowing you to choose shifts that align with your personal preferences.
  • Days and Hours: The hours of work can vary depending on the delivery routes and customer needs.

Training and Development

OnTrac prioritizes the safety and efficiency of its drivers. Therefore, they provide a comprehensive training program to equip new drivers with the necessary skills and knowledge:

Initial Training:

  • Classroom Learning: The initial training program combines classroom learning with hands-on practice.
  • Company Policies: You’ll receive instruction on OnTrac’s policies, safety procedures, and customer service standards.
  • Route Planning: You’ll learn how to plan efficient routes, navigate unfamiliar areas, and utilize GPS technology effectively.
  • Package Handling: You’ll receive training on proper package handling, loading, and unloading procedures to ensure packages are delivered safely and securely.
  • Vehicle Maintenance: You’ll learn basic vehicle maintenance tasks to ensure your vehicle is in optimal condition.

Ongoing Support:

  • Online Resources: OnTrac provides access to online resources, manuals, and training materials to support your ongoing development.
  • Mentors: You may be paired with an experienced driver who can offer guidance and support.
  • Safety Training: OnTrac offers regular safety training to keep drivers informed about best practices and new regulations.
  • Career Advancement: OnTrac provides opportunities for career advancement, such as becoming a lead driver or supervisor.

The OnTrac Driver Experience

Becoming an OnTrac delivery driver comes with its own set of challenges and rewards. It offers a unique experience that combines independence with the satisfaction of providing an essential service.

Day-to-Day Responsibilities:

  • Route Planning: You’ll start each day by reviewing your assigned route, planning the most efficient path based on package destinations and traffic conditions.
  • Package Handling: You’ll handle packages with care, loading and unloading them safely, ensuring they are secure during transport.
  • Customer Interactions: You’ll interact with customers professionally, providing timely deliveries, answering questions, and addressing any concerns they may have.
  • Safety and Compliance: You’ll adhere to all safety regulations, traffic laws, and company policies.

Challenges and Rewards:

  • Challenges: The job can be physically demanding, especially in challenging weather conditions or during peak delivery periods. Traffic congestion and navigating unfamiliar areas can also be challenges.
  • Rewards: The job offers a sense of independence and flexibility. You’ll be your own boss on the road, managing your time and workload. You’ll also have the satisfaction of knowing you’re making a direct impact on people’s lives by delivering their packages promptly and efficiently.

Tips for Success as an OnTrac Driver

To excel as an OnTrac delivery driver, it’s essential to prioritize safety, customer service, time management, and professionalism.

Safety First:

  • Defensive Driving: Practice defensive driving techniques to anticipate hazards and react safely to changing traffic conditions.
  • Vehicle Maintenance: Regularly inspect your vehicle to ensure it’s in good working order, with proper brakes, lights, and tires.
  • Load Securely: Securely load packages in your vehicle to prevent them from shifting or becoming damaged during transport.
  • Follow Safety Procedures: Adhere to all company safety protocols and use safety equipment when necessary.

Customer Service:

  • Timely Deliveries: Deliver packages promptly and accurately, ensuring they reach the correct destination on time.
  • Professional Demeanor: Maintain a professional attitude and appearance, representing OnTrac in a positive light.
  • Communication Skills: Communicate clearly and effectively with customers, addressing their questions and concerns with courtesy and patience.

Time Management:

  • Efficient Routing: Utilize GPS technology and route planning tools to optimize your delivery route and minimize travel time.
  • Prioritization: Prioritize deliveries based on urgency and location to ensure all packages are delivered on time.
  • Organization: Keep your vehicle organized, ensuring packages are easily accessible for efficient delivery.


  • Appearance: Maintain a clean and professional appearance, including appropriate attire and grooming.
  • Vehicle Maintenance: Keep your vehicle clean and well-maintained, both inside and out, representing OnTrac in a positive manner.
  • Communication: Communicate clearly and respectfully with customers and fellow drivers, maintaining a professional tone.
  • Honesty and Integrity: Maintain the highest standards of honesty and integrity, following company policies and ethical guidelines.

Frequently Asked Questions

  • What are the typical hours for an OnTrac delivery driver? The hours of work can vary depending on the delivery route and customer needs. However, OnTrac offers flexible work schedules, allowing you to choose shifts that align with your personal preferences.
  • What are the benefits of being an OnTrac delivery driver? OnTrac offers a competitive benefits package that includes health insurance, paid time off, retirement plans, and other potential benefits like employee discounts, tuition reimbursement, or life insurance.
  • How much can I expect to earn as an OnTrac delivery driver? The hourly rate for OnTrac delivery drivers can vary depending on experience, location, and delivery volume. You may also be eligible for performance-based bonuses and overtime pay.
  • What are the minimum qualifications to become an OnTrac delivery driver? To be considered for a driver position, you must be at least 21 years old, possess a valid driver’s license with a clean driving record, pass a background check and drug screening, and meet specific physical requirements.
  • What kind of training is provided to new drivers? OnTrac provides a comprehensive training program that combines classroom learning with hands-on practice. You’ll receive instruction on company policies, safety procedures, route planning, package handling, customer service skills, and vehicle maintenance.
  • What type of vehicle do I need to be an OnTrac driver? OnTrac has specific requirements for the type of vehicle you can use for deliveries, including make, model, year, and insurance coverage.
  • Is there any opportunity for advancement within OnTrac? OnTrac provides opportunities for career advancement, such as becoming a lead driver or supervisor.


Becoming an OnTrac delivery driver can be a rewarding career path. You’ll enjoy flexibility, competitive pay, and the satisfaction of providing an essential service. By meeting the requirements, applying through the proper channels, and demonstrating dedication to safety, customer service, and professionalism, you can increase your chances of success. If you’re looking for a career with a sense of independence, a positive impact on people’s lives, and the chance to grow within a reputable company, then becoming an OnTrac delivery driver could be the perfect opportunity for you. Visit the OnTrac website for more information and to start your application process today.